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Job Introduction
Handelsbanken is a relationship bank built on trust, long-term thinking, and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers.
Our decentralized model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance, and infrastructure that enable branches to serve customers effectively and sustainably.
This approach has underpinned our success for decades. Handelsbanken is independently recognized as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers, and is consistently ranked highly for customer satisfaction and relationship banking.
Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions, and build long-term careers. We look for people who share our long-term vision, want to grow, and want to make a meaningful impact in their local community and with the Bank.
Check our Handelsbanken website for further information.
The Opportunity
The role of a Supply Chain Manager – Facilities Management will be part of the Procurement and Supplier Management team, who are responsible for oversight of suppliers of both IT and non-IT goods and services. The role will report to the Senior Supply Chain Manager and will be predominantly responsible for leading strategic procurement projects across a variety of categories, predominately Facilities Management (Hard and Soft FM, and FM related ESG services).
Key Responsibilities
- Develop and implement sourcing and category strategies for key spend areas, working collaboratively with business stakeholders to deliver a combination of quick wins and longer-term strategic reviews and initiatives
- Be responsible for working closely with assigned UK departments to define requirements, assist with identifying vendors, lead RFX process and evaluations, negotiations, etc.
- Provide market insights into the sourcing process on projects within categories of expertise
- Perform due diligence reviews to ensure compliance with corporate and regulatory requirements
- Negotiating with external service providers/suppliers to deliver best service and a value proposition
- Recording of supply agreements on the Handelsbanken global contracts database
- Provide training, as appropriate, to partnered customer functions on Procurement & Supplier Management framework, policies, standards, processes, procedures, and alignment with Global procurement processes
- Keeping up to date with procurement industry changes
- Assisting Legal Counsel in negotiating terms of services/supply agreement
- Work collaboratively with suppliers and business stakeholders to identify opportunities for cost savings/process improvements across the bank
- Report on third-party risk and where necessary, challenge operational requirements and supplier spend
- Actively manage and monitor adherence to procurement & supplier management process, governance, and policy
- Drive continuous improvement in the service provided to the Business and generate ideas and initiatives to stimulate an ongoing pipeline of enhancements
- Conduct third-party reviews on selected third parties to ensure business relationships are fostered and maintained
- Managing supplier relationships and Key Performance Indicators (KPI’s). Produce and deliver reports to senior management to track productivity, quality, and efficiency of third-party relationships
- Operate in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager
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What We’re Looking For
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…
- Extensive procurement, strategic sourcing, and supplier management experience with particular expertise within facilities management and corporate travel
- Understanding of good FM and business outsourcing disciplines
- Proven track record of delivering sustainable cost savings, performance efficiencies, and risk mitigation within the procurement lifecycle
- Strong knowledge of procurement & supplier management best practice tools, processes, and systems.
- Experienced in change management
- Ability to make sound commercial judgments
- Excellent verbal communication skills, with experience presenting at C-Level
- Ability to understand complex problems and focus on the critical issues, providing solution recommendations
- Experience in collating and analyzing data
- Being a self-starter with the ability and willingness to work on own initiative and learn is essential.
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Desirable
- Be educated to a degree level, have CIPS related qualification, or equivalent
- 5+ years of FM Procurement experience
- Strong knowledge of the end-to-end Third Party lifecycle within financial services and FCA, PRA & EBA regulations/guidelines on outsourcing
Why Join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work, and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.
In addition, there is a flexible benefits package with the key highlights detailed below.
Application Next Steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organize a phone conversation if your experience aligns with our requirements. We will extend an invitation for you to participate in an interview.
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming, and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including color, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment, or sexual orientation.
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