1st Select Ltd
Supply Chain Manager
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Supply Chain Manager
We are seeking an experienced and commercially focused Supply Chain Manager to lead and optimise our assessor and surveyor supply network. This is a key role responsible for ensuring we have the right resources, in the right locations, at the right time to deliver excellent service to our customers.
Are you the right candidate for this opportunity? Make sure to read the full description below.
Key Responsibilities
- Supply Chain Management: Manage the full supply chain lifecycle, from sourcing and onboarding assessors and surveyors through to capacity planning, supplier performance management, service delivery, SLA achievement, and quality control.
- Operational Efficiency: Play a critical role in improving operational efficiency, controlling costs, managing supply chain risks, and ensuring the supply strategy supports business growth and customer commitments.
- Capacity Management: Develop and implement supply chain strategies aligned with business objectives, ensuring current and future resource requirements are identified and effectively managed.
- Relationship Management: Manage relationships with assessors, surveyors, agencies, and other supply partners to ensure agreed costs, service levels, and quality standards are achieved.
- Performance Monitoring: Monitor supplier performance, address issues relating to delays, capacity challenges, service quality, or commercial performance, and take appropriate corrective action where required.
- Resource Deployment: Optimise resource deployment by considering availability, location, capability, travel requirements, and commercial impact.
- Cost Optimisation: Identify and deliver cost optimisation opportunities across the supply chain, including supplier cost management, improved route planning, reducing waste, and monitoring the effectiveness of cost-saving initiatives while maintaining service quality.
- Demand Forecasting: Use historical performance data, project pipeline information, and operational trends to produce accurate demand forecasts.
- Technology Integration: Identify opportunities to introduce technology that improves supply chain visibility, reporting, planning, and service delivery.
- Risk Management: Identify and manage supply chain risks, including supplier failure, resource shortages, service delays, and external factors that may impact delivery.
- Compliance: Ensure all supply chain activity complies with relevant regulatory, environmental, health, and safety requirements.
- Continuous Improvement: Support continuous improvement initiatives that enhance performance, efficiency, and customer satisfaction.
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Performance Expectations
- Maintain strong SLA performance.
- Ensure sufficient assessor and surveyor capacity.
- Improve supplier performance.
- Deliver cost efficiencies.
- Provide accurate reporting on supply chain performance, risks, and improvement opportunities.
- Review operational performance data, identify trends, implement corrective actions, and collaborate with internal teams including Sales, Operations, and Senior Leadership.
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Skills And Experience Required
- Experience in supply chain management, resource planning, procurement, supplier management, or operational delivery.
- Strong analytical skills with the ability to interpret data, identify trends, and produce accurate forecasts.
- Experience managing external suppliers, contractors, or service providers.
- Strong project management skills.
- Excellent communication and stakeholder management skills.
- Strong problem-solving ability, commercial awareness, and the ability to identify opportunities for improvement and deliver measurable results.
- Experience managing field-based resources, assessors, surveyors, or national service networks is advantageous.
- Experience supporting contract mobilisation and operational transformation projects is advantageous.
Personal Attributes
- Proactive, organised, and commercially minded.
- Ability to take ownership of challenges and deliver practical solutions.
- Adaptable and confident working with stakeholders at all levels.
- Capable of influencing positive change across the organisation.
- Strong attention to detail, a commitment to continuous improvement, and a focus on delivering high-quality outcomes for customers and the business.
Why Join Us?
This is an exciting opportunity to join a growing organisation where you will have the opportunity to shape supply chain strategy, improve operational performance, and make a measurable impact on customer delivery and business growth.
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