Disturbia
Supply Chain Manager
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Application Deadline: 16 October 2026
Department: Buying
Location: Cramlington
Description
This 12-month maternity cover role will lead supplier operations, sustainability requirements, and supply chain process development across the business. The Supply Chain Manager will oversee supplier lifecycle processes, strengthen compliance and transparency, improve reporting visibility, and support cross-functional teams to drive supplier performance, operational efficiency, and responsible sourcing standards.
About the Role
- Lead supply chain process development operations, sustainability, and compliance.
- Drive supplier performance, reporting, process improvement, and responsible sourcing initiatives.
- Partner cross-functionally to support business priorities, supplier decisions, and operational delivery.
About You
- You are organized, detail-focused, and confident managing multiple supplier, process, and sustainability priorities at pace.
- You enjoy improving ways of working, creating structure, and using data to bring clarity to complex supplier information.
- You are a clear communicator who can build strong relationships with internal teams and external suppliers.
- You are proactive, solutions-focused, and comfortable making practical recommendations that support responsible and efficient supply chain operations.
Key Responsibilities
- Supplier lifecycle management: Manage the end-to-end supplier lifecycle, including onboarding, supplier set-up, approvals, information management, and ongoing record maintenance.
- Supplier requirements: Define, communicate, and maintain supplier requirements across operational standards, ethical trading, sustainability, product compliance, and ways of working.
- Process, reporting, and visibility: Improve supplier operations processes, reporting tools, and dashboards to increase visibility of supplier status, compliance progress, sustainability activity, risks, and key performance measures.
- Cross-functional support: Partner with Buying, Merchandising, Product Development, Technical, Quality, Finance, and Logistics teams to provide supplier guidance, resolve operational queries, and support decision-making.
- Risk and efficiency: Identify supplier and supply chain risks, recommend practical solutions, and drive efficiencies that support stronger supplier performance and improved ways of working.
- Packaging, labels, and trims: Manage supplier-facing requirements for packaging, labels, and trims, supporting consistency, compliance, sustainability goals, cost awareness, and operational efficiency.
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Skills, Knowledge, and Expertise
- Supply chain background: Experience in supplier operations, sourcing, production, product development, or a related supply chain role.
- Supplier compliance and sustainability: Strong understanding of supplier standards, ethical trading, responsible sourcing, and compliance documentation.
- Supplier management: Confidence managing supplier relationships, onboarding, operational queries, and performance expectations.
- Process improvement: Ability to simplify ways of working, improve processes, and create tools that increase visibility and efficiency.
- Reporting and analysis: Comfortable working with Excel and other data sources to monitor KPIs and dashboards to identify risks, priorities, and opportunities.
- Stakeholder management: Strong communicator who can work effectively with internal teams and external suppliers.
- Commercial awareness: Understanding of how supplier performance, lead times, cost, compliance, and process efficiency affect delivery.
- Problem-solving: Ability to work independently, manage priorities, and resolve supplier or process challenges.
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Desirable Experience
- Fashion, retail, or lifestyle experience: Experience in a product-led, multi-category retail environment.
- Sustainability and ethical trading: Familiarity with supplier codes of conduct, audits, certifications, or responsible sourcing initiatives.
- Systems and data management: Experience using supplier portals, PLM, ERP, compliance trackers, or reporting dashboards.
- Packaging, trims, or labelling: Understanding of packaging, care labels, trims, or branded components.
- Project or change management: Experience supporting process change, supplier onboarding, system implementation, or operational improvements.
Benefits
- Competitive Salary, subject to skills and experience
- Annual leave base starting at 25 days per year (+ bank holidays)
- Free Parking
- 2 Corporate Social Responsibility days per year
- Generous staff allowance and discount
- Free fresh fruit, snacks, and drinks in office
- Individual social fund
- Bi-Annual Paid team outings
Inclusivity
Inclusivity is a guiding principle in the culture at Disturbia, whether for our employees, customers, or suppliers.
We have created an environment where our people feel valued, respected, and celebrated for their unique qualities and perspectives. We are committed to prioritizing our awareness, constantly learning, and growing as we strive to create a more inclusive and empowered future for all we cross paths with.
Our commitment to belonging is woven into the fabric of our company values, driving us to always support diversity and inclusivity as we celebrate the magic in everyone.
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