CONDUCTR
Supply Chain Operations Manager
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Supply Chain Operations Manager
We’re on the lookout for a Supply Chain Operations Manager to drive CONDUCTR’s day-to-day supply chain, turning business demand into effective purchasing, smooth logistics and the right materials in the right place at the right time.
About Us
CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences.
Key Responsibilities
Demand Planning & Business Coordination
- Work with relevant business functions to understand demand and translate approved requirements into purchasing, replenishment and delivery activity.
- Consolidate product forecasts, project requirements and production plans into an operational purchasing plan.
- Challenge incomplete or unclear requirements where they could affect supply or delivery.
- Monitor stock, open orders, supplier lead times and material requirements, identifying shortages and risks early.
- Provide clear information on stock availability, material status and supply risks.
- Resolve or escalate conflicting or changing requirements.
- Ensure purchasing is based on approved specifications, BOMs and build requirements.
Purchasing & Supplier Management
- Manage the day-to-day purchasing process within agreed purchasing authorities and controls.
- Raise, issue, amend and manage purchase orders accurately and on time.
- Manage routine supplier communication, order confirmation, expediting and delivery issues.
- Maintain accurate purchasing and open-order records.
- Ensure purchasing reflects agreed supplier arrangements, pricing and lead times.
- Coordinate the operational onboarding of approved suppliers, working with the Head of Strategic Supply Chain and Finance to ensure the required purchasing, commercial and system information is in place.
- Resolve routine supplier performance, delivery and order issues.
- Coordinate supplier returns, replacements, credits or RMAs where required.
- Escalate significant commercial, contractual, capacity or supplier issues to the Head of Strategic Supply Chain.
- Manage complex, urgent or priority purchasing requirements where required.
Replenishment, Stock & Inventory
- Own routine replenishment and repeat-component ordering for established products.
- Maintain appropriate reorder points, minimum stock levels and safety-stock parameters.
- Maintain appropriate stock levels against agreed demand.
- Use stock information provided by the Stock & Inventory Controller to support purchasing and replenishment decisions.
- Identify shortages, excess stock and changing demand early and take appropriate action.
- Review obsolete, damaged, excess or slow-moving stock and recommend appropriate action.
- Ensure stock write-offs or disposal follow the agreed approval process and financial controls.
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Logistics, International Trade & Material Readiness
- Coordinate domestic and international inbound and outbound shipments.
- Arrange routine freight and courier activity where required.
- Manage international shipping requirements, including Incoterms, duties, customs and import/export documentation.
- Coordinate with Finance, suppliers and logistics partners on foreign-currency considerations where relevant.
- Maintain visibility of ordered, outstanding and at-risk materials.
- Coordinate material readiness for product builds, R&D activity, scenic production and project delivery.
- Resolve routine logistics issues and escalate significant risks that could affect delivery.
Damaged, Incorrect & Non-Conforming Goods
- Ensure damaged, incorrect or non-conforming deliveries are resolved promptly.
- Work with the Stock & Inventory Controller to ensure affected goods are correctly identified, recorded and isolated where required.
- Coordinate replacement, return, credit or other action with the supplier.
- Involve Engineering, Product Engineering, Show Set or other relevant technical owners where technical acceptance is required.
- Escalate recurring or significant supplier-performance issues to the Head of Strategic Supply Chain.
Strategic Supply Chain Interface
- Work closely with the Head of Strategic Supply Chain on supplier performance, sourcing decisions and escalations.
- Implement agreed supplier and sourcing arrangements.
- Provide operational feedback on supplier performance, delivery reliability and recurring issues.
- Escalate significant commercial, capacity or supplier risks.
- Support strategic supplier reviews where operational input is required.
Process, Reporting & Team Management
- Maintain clear reporting on purchasing, stock, supplier performance, logistics and material readiness.
- Maintain agreed operational supply-chain KPIs.
- Identify recurring issues and implement practical improvements within purchasing, logistics and inventory processes.
- Maintain appropriate purchasing controls, process discipline and data quality.
- Work with Finance as ERP and financial-process owner.
- Ensure purchasing requests follow agreed approval and authority processes.
- Line-manage and develop the Stock & Inventory Controller.
- Coordinate purchasing, stock and logistics activity against business priorities.
You Should Have
- Experience in purchasing, supply-chain operations, procurement operations or logistics.
- Strong purchase-order administration and supplier-expediting experience.
- Experience in demand planning, replenishment or stock control.
- Ability to translate business requirements into clear purchasing and supply actions.
- Strong organisation, process discipline and attention to detail.
- Experience managing supplier communication and delivery follow-up.
- Experience with international inbound and outbound trade, including Incoterms, duties, customs requirements, international shipping and foreign-currency considerations.
- Experience using purchasing, ERP or inventory systems.
- Ability to manage competing priorities and operational issues.
- Strong stakeholder and supplier communication.
- Experience maintaining accurate operational records and reporting.
- Practical process-improvement capability.
- Ability to manage and develop a direct report.
- Ability to work closely with a strategic supply-chain lead while retaining responsibility for day-to-day execution.
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It would be great if you have
- Experience in engineering, manufacturing, R&D, scenic production or project-delivery environments.
- Inventory or warehouse-management experience.
- Experience supporting both repeatable products and bespoke projects.
What We Offer
- A competitive salary and benefits package.
- A vibrant, inclusive, and dynamic work environment.
- Opportunities for personal and professional growth.
- A chance to be part of a forward-thinking team making a real difference.
What it's like working at CONDUCTR
CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started!
On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business.
Our 5 core values articulate this best, and we are looking for people who can demonstrate them:
- We go above and #beyond
- We work as a #team & make it fun
- We creatively #kick-ass
- We #do it efficiently, on time & on budget
- We deliver work that makes us #proud
Does this sound like the job for you?
Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.
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