JD.COM
Supply Chain Optimization Product Manager
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Who We Are
Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy.
Learn more about who we are and what we do: https://about.joybuy.com/about/
What We Offer
Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.
About The Team
You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities
- Vendor Supply Chain Process Development: Design and optimize end-to-end supply chain workflows originating from brand manufacturing facilities into Joybuy retail warehouses. Balance inventory availability against total logistics procurement costs through automated systems to minimize transit times and reduce overheads. Analyze internal retail health metrics (e.g., inventory turnover, aged stock, stockout risks, safety stock levels) to identify structural bottlenecks, and publish clear compliance guidelines (Vendor Inbound Manual) for suppliers to maximize receiving efficiency.
- Retail Automation & System Innovation: Research and evaluate advanced retail merchandising technologies, digital procurement workflows, and intelligent inventory allocation logic (automated replenishment). Drive the integration of digital systems to automate purchase order (PO) generation, inbound scheduling, fulfillment routing, and algorithmic space allocation, optimizing digital operational workflows to improve inventory health and lower retail overheads.
- Data-Driven Process Optimization: Analyze macro retail supply chain operational data (including inventory days of supply, vendor lead times, and end-to-end fulfillment cycle times) to uncover hidden inefficiencies. Architect standardized operating procedures (SOPs) for internal category management and logistics teams, leverage Internal retail operational tools and Warehouse Management System (WMS) iterations with product teams, and enhance seamless data collaboration between all network nodes.
- Project Management & Retail System Implementation: Lead high-impact retail infrastructure initiatives, including the integration of Vendor Centre, automated replenishment engines, and digital procurement upgrades. Coordinate directly with tier-1 vendor partners, internal tech teams, and category operations to monitor rollout progress, system quality, and data integrity, ensuring digital solutions are implemented efficiently to achieve expected business returns.
- Cost Management: Utilize rigorous data analysis and identify structural cost-out initiatives across the 1P supply chain, enabling strategic commercial negotiations with vendors and logistics partners to optimize purchasing processes, reduce operational expenditures, and maximize retail return on investment (ROI).
- Cross-Department Collaboration & Innovation: Partner closely with internal Product, R&D, Category Management (Buying/Merchandising), and Marketing business units to spearhead the intelligent upgrade of the broader retail ecosystem. Support cross-border direct-import initiatives and localization strategies by deploying specialized corporate fulfillment models that elevate Joybuy’s market competitiveness.
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Qualifications
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- Bachelor's degree or above in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or a related field.
- 3+ years of experience in supply chain planning, warehouse network design, logistics engineering, warehouse operations, or supply chain project management.
- Solid understanding of warehouse network planning, warehouse operations, and logistics processes, with knowledge of warehouse automation and intelligent logistics solutions.
- Proven experience in vendor management and cross-functional project delivery within a complex business environment.
- Strong analytical skills with the ability to leverage data to identify opportunities and drive operational improvements.
- Excellent stakeholder management, communication, and project management skills, with the ability to influence across multiple functions.
- Fluent in English. Mandarin is a plus.
- Experience in European supply chains, e-commerce, or cross-border logistics is highly preferred.
- Strong cross-cultural communication skills with the ability to bridge Chinese and Western business practices and build effective collaboration across global teams.
Why Join Us
You'll have the opportunity to shape the future supply chain of a fast-growing international e-commerce business. This role offers broad strategic exposure, high executive visibility, and the chance to solve complex supply chain challenges at scale using data, technology, and innovative operating models.
At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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