Joybuy
Supply Chain Planning & Settlement Manager
London
Posted about 10 hours ago
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Responsibilities
Settlement & Accounts Payable Operations
- Own the end-to-end settlement lifecycle with external suppliers, ensuring on-time and accurate payments in compliance with contractual terms;
- Review and resolve complex invoice inquiries, payment discrepancies, and escalations from suppliers via ticketing systems, email, or calls;
- Conduct root-cause analysis on recurring settlement defects and drive corrective actions to prevent recurrence;
- Maintain and report key operational metrics (e.g., invoice adoption rate, dispute resolution time, payment accuracy) to stakeholders on a weekly and monthly basis;
Supply Chain Planning Support
- Support inbound, inventory, and outbound planning cycles by validating data inputs and tracking execution against plan;
- Monitor planning accuracy metrics and flag deviations to senior planners and cross-functional partners;
- Contribute to forecasting quality improvement initiatives by identifying data anomalies and process gaps that impact planning reliability;
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Data Analysis & Process Improvement
- Extract, aggregate, and analyze data from multiple sources using Excel and SQL to produce accurate reports and actionable insights;
- Identify opportunities to streamline settlement and planning processes through automation and standardization;
- Build and maintain dashboards and reporting tools to support operational visibility and decision-making;
- Document standard operating procedures (SOPs) for settlement and planning workflows;
Stakeholder Collaboration
- Partner with vendor managers, finance teams, and operations stakeholders to resolve supply chain bottlenecks and settlement issues;
- Communicate findings, recommendations, and risks clearly to cross-functional partners and leadership;
Qualifications
Basic Qualifications
- Bachelor’s degree in Supply Chain, Finance, Accounting, Business, Engineering, or a related field;
- 5+ years of experience in supply chain operations, accounts payable/settlement, finance operations, or a related analytical role;
- Experience with Accounts Payable processes and purchase-to-pay (P2P) workflows;
- Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, complex formulas, data validation);
- Experience with SQL for data extraction and analysis;
- Strong written and verbal communication skills in English, with the ability to engage stakeholders at various levels;
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Preferred Qualifications
- Experience with reporting and data visualization tools (QuickSight, Tableau, Power BI, or similar);
- Knowledge of supply chain planning concepts (forecasting, demand management, inventory optimization);
- Experience driving process improvements with measurable results;
- Familiarity with Lean Six Sigma or continuous improvement methodologies;
- Experience in a fast-paced, high-volume operational environment with ambiguous requirements.
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