Customer-Specific - Principal Accountability

• Drive the Trust agenda forward by ensuring that all decisions affecting customers meet the Trust Test, deliver desired customer outcomes, and enable informed customer choices.

Secondary Accountability

• Check works are conducted in accordance with the contract and notify of non-conformances.
• Proactively communicate with other teams, maintain good communication links, and ensure issues are reported timely.
• Identify potential quality issues proactively to enable mitigating actions.
• Support team instructions to take temporary measures to mitigate and maintain works within Quality standards, following up with appropriate actions (e.g., issuing communications, meetings).
• Use the learning portal to communicate quality learning to wider teams.
• Ensure tasks are developed to quality standards in accordance with health, safety, and environmental requirements.
• Analyze data, prepare reports, and make recommendations.
• Demonstrate the ability to influence and provide constructive challenge accepted by others.
• Build effective relationships with internal and external stakeholders.
• Be a proactive, flexible team player who works on own initiative.
• Fluent in English.

Nuclear Safety Accountabilities

This position will have nuclear safety responsibilities which could impact nuclear safety through the activities performed, as detailed in the Nuclear Baseline.

Knowledge, Skills, Qualification & Experience

Essential

• HNC/HND qualification or Degree in relevant science or engineering, or equivalent.
• Broad experience in implementing quality-related solutions.
• Successfully completed an IRCA-accredited Lead Audit Course for ISO 9001:2015/ISO 19443:2018, ISO 14001, or ISO 45001.
• Experience applying ISO 9001, ISO 14001, ISO 45001, and/or ISO 19443 standards in multidisciplinary projects.
• Proven leadership experience in quality assurance/control within the nuclear or a similar safety-critical industry.
• Experience working with diverse stakeholders in a multicultural environment.

Desirable

• Hold a professional accreditation (IRCA).
• Lead auditor certification in ISO 9001, ISO 14001, ISO 45001, or ISO 19443.
• Membership or progressing towards membership of the Chartered Quality Institute & Chartered Quality Professional.
• Commercial experience, particularly in supplier management.
• Prior experience working in regulated environments (e.g., nuclear).
• Experience with integrated management systems.
• Experience with independent oversight or audit roles.
• Knowledge of nuclear site license conditions.
• Experience interacting with regulators such as ONR.
• Knowledge of improvement methodologies like Lean Six Sigma.
• Knowledge of the nuclear sector, especially new build projects.
• Ability to speak French is advantageous.
• Knowledge of pressure and nuclear codes.

Behavioural Competencies

• Humility: Recognize value from diverse cultures and experiences; influence and organize; open to others' viewpoints.
• Positivity: Challenge poor quality/performance positively; identify solutions at low levels; encourage new ideas.
• Respect: Value rules and environment; give/receive feedback respectfully; engage with new people and ideas.
• Solidarity: Collaborate closely as one team; empower teams; share responsibility for outcomes.
• Clarity: Communicate clearly and consistently; foster collaboration; promote faster, clearer decision-making; drive simplification.