Johnson & Johnson
Supply Chain Systems Analyst
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Supply Chain Systems Analyst
Location: Wokingham/Maidenhead, United Kingdom - Hybrid working, 2 days a week on site
Duration: 12 month contract
Hours: 37 hours
Imagine your next project supporting our EMEA Customer Service and Distribution function as a Supply Chain Systems Analyst for Johnson & Johnson Vision, a global leader in eye health products and solutions.
Johnson & Johnson Vision, a global leader in eye health products and solutions, is looking for a Supply Chain Systems Analyst to support our EMEA Customer Service and Distribution function. This role sits within the DELIVER organisation and focuses on Order-to-Cash processes. You will act as the link between business teams and IT, supporting SAP systems, resolving issues, and improving how processes work in practice. We are looking for someone who takes ownership, works independently, and is comfortable dealing with complex systems and multi-functional challenges.
Roles and Responsibilities
- Support business users in day-to-day use of SAP Order to Cash systems and business processes in EMA SAP platforms and bridge the gap between the business and IT.
- Support SAP Supply Chain systems and order to cash business processes in J&J Vision and bridge the gap between the business and IT.
- Identify areas for process improvement to streamline related process implement changes ensuring no negative impact across other business functions.
- Represent EMA Supply Chain (customer service and distribution) in multi-functional reviews of business process and systems solutions.
- Lead the co-ordination (and issue resolution) of assigned activities impacting the performance and success of the order to cash processes for EMEA Deliver function.
- Participate (or lead) in technology projects or customer experience focused initiatives as a business process specialist and SAP ERP subject matter expert.
- Collaborate with business partners on issue resolution. Take ownership of diagnosing problems, identifying and documenting root causes, raise to IT when appropriate.
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Qualifications Education
- Degree qualified (BA/BS or equivalent experience)
- Business Management or supply chain focused education is preferred but not essential.
- SAP Certification is nice to have
Experience and Skills
Required:
- Solid attention to detail
- Strong ownership & accountability. Takes full responsibility for work being done and follows through on commitments. Proactively manages deadlines, anticipates risks, and ensures issues are driven to resolution
- Self-starter with high level of autonomy. Able to independently initiate and progress work with minimal direction. Comfortable operating in ambiguity and driving outcomes without reliance on close supervision
- Independent learner. Proactively acquires knowledge of systems, processes, and business context without requiring extensive guidance. Effectively uses available resources, documentation, and partner's input to solve problems
- Excellent collaboration and communication skills. Build strong relationships across functions and partners effectively with business and IT teams. Communicate effectively at all levels, from informal influencing through to structured, formal communication
- Highly organised and structured. Strong planning and prioritisation skills, able to manage multiple activities simultaneously. Brings structure and clarity to complex work, ensuring clear tracking of actions, decisions, and progress
- Analytical mentality with focus on continuous improvement. Applies structured problem-solving approaches (e.g., root cause analysis). Identifies and drives process improvements with consideration of multi-functional impact
- Ability to manage complexity. Comfortable working with complex, end-to-end business processes. Able to understand and navigate ERP systems (SAP) and their integration points within Order-to-Cash processes
- Experience working with ERP technology (SAP) and supply chain processes (Customer Service & Distribution). Functional understanding of integration points within OTC processes (Order Management, Consignment, Billing, Customer Master, Pricing)
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Preferred:
- Experience supporting projects or system implementations
- Experience working with or leading small teams
Benefits
This role offers a very competitive hourly rate. This contract will run for 12 month contract
You are Welcome Here
Johnson & Johnson is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.
About Johnson & Johnson Vision
Johnson & Johnson Vision brings together cutting-edge insights, science, technology and people. We partner with eye care professionals and help more people around the world preserve and restore sight. Our portfolio includes the best selling contact lens brand in the world, ACUVUE, plus consumer eye health solutions, dry eye treatments, refractive (Lasik) and cataract products. Contribute to the next healthcare breakthrough, create a world connected by SIGHT with your next project at Johnson & Johnson Vision.
Application Process
We are looking to process the first round of applications within the next 2 working days. We do not accept applications via email or LinkedIn InMail - you must apply direct to this advert.
Diversity, Equity & Inclusion
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”.
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