Matalan
Supply Chain Systems Test & Governance Manager
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Salary: Competitive plus benefits
Working Pattern: Full Time
Contract Type: Permanent
Hours: 38.75
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
You’ll take ownership of the end-to-end testing lifecycle, from developing test strategies and plans through to execution, defect management, reporting and release readiness. You’ll work across both project and BAU activity, ensuring testing is embedded from the beginning and that risks and issues are identified and managed effectively.
You’ll also provide support across the wider Supply Chain Systems team, including incident and problem management, and will have the opportunity to add value across a range of projects and workstreams.
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What You Will Do
- Develop and implement test strategies for Supply Chain systems (Warehouse Management Systems and Automation Systems), ensuring alignment with business and operational goals.
- Ensure that test resource is allocated and engaged from the very start of project / key deliverable life cycles.
- Allocate and oversee testing resources across multiple projects, balancing workload and timelines.
- Identify, assess, and resolve defects and risks to minimize disruptions to timelines and quality.
- Assess test results and provide recommendations regarding release readiness and residual risk.
- Engage with project managers, warehouse teams, and IT to align testing objectives with business needs ensuring Scope of testing fully defined.
- Performance Monitoring: Track and report testing progress, ensuring milestones and deliverables meet quality standards.
- Ensure that Environments are fully understood, managed and maintained to ensure quality testing at all times.
- Mentor and lead Supply Chain systems analysts to drive effective performance.
- Adapt testing strategies to accommodate evolving system and business requirements.
- Support incident and problem management where production issues require test or quality analysis and where the Supply Chain Systems Team require support.
About You
- Experienced in leading testing teams within a distribution, logistics or supply chain environment.
- Strong knowledge of Warehouse Management Systems (WMS), ideally with experience of Manhattan WMS.
- Experience working with Warehouse Control Systems (WCS), logistics platforms and warehouse automation.
- Strong understanding and practical experience of APIs.
- Proven ability to develop and deliver test strategies, plans and schedules across multiple projects.
- Confident managing defects, risks, testing resources and release readiness.
- Highly organised, with excellent planning, reporting and problem-solving skills.
- Strong communicator who can build effective relationships with IT, project teams, warehouse operations, suppliers and senior stakeholders.
- Experienced in leading, mentoring and developing teams to deliver high-quality results.
- Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.
- Passionate about continuous improvement, using lessons learned and data to improve testing processes and quality.
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Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
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