Attraction Tickets Ltd
Supply & Content Executive
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JOB TITLE: Supply & Content Executive
DEPARTMENT: Supply and Commercial
REPORTS TO: Supply Manager
LOCATION: London (Brixton) Hybrid (Minimum 2 days/week in-office)
SALARY RANGE: £27,000 - £29,000
BENEFITS: 24 days holiday, 5% contributory pension scheme, subsidised health cash plan
About Us
AttractionTickets.com is the UK’s leading provider of theme park and attraction tickets and packages, specialising in official gate-ready entries to world-famous destinations like Walt Disney World Resort, Universal Orlando Resort, SeaWorld Parks, and Disneyland Paris. Founded in 2002 and now employee-owned, the company has served over 15 million customers and prides itself on combining real value and fast service: tickets are delivered digitally for instant access, at prices consistently lower than at the gate, backed by a lowest price promise. With a customer-focused ethos of Adding Happiness® to holidays, AttractionTickets.com offers expert advice, secure booking, premium extras and top tips, all reinforced by more than two decades of trusted partnerships with the world’s top attractions.
Our Social Impact
Beyond our business, we're dedicated to making a difference. Our founder and CEO runs an in-house charity, Play It Forward playit-forward.org. We regularly hold events like cake sales, rounders, and sports days to raise money for this important cause. There's even an annual trip to Southern Zambia where you can see the charity's education, nutrition, and health projects in action.
What’s in it for you?
At AttractionTickets.com, our promise is to build a workplace based on Community, Purpose, Autonomy, and Clarity. This is our ongoing commitment to how we work together:
- Belonging from Day One: We ensure every new team member is set up for success with a structured onboarding journey that connects them to our mission and values immediately.
- Clarity in Performance: No more guessing. We provide clear role levels, defined career paths, and ongoing feedback so you always know where you stand and how you’re growing.
- Transparent Communication: You deserve the 'why' behind the 'what.' We maintain a consistent rhythm of business updates and open feedback channels to ensure your voice is heard and valued.
- A Values-Led Culture: Our S.H.A.R.E. values aren’t just words; they are the standard for how we hire, reward, and treat one another. We protect the supportive community you’ve built.
- Empowered Leadership: We invest in leaders who coach rather than control. Our managers are here to provide the trust and psychological safety you need to do your best work.
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A working culture that values your strengths, prioritises your personal development, and does not micromanage. We trust our people to do their best for the company and our customers by Adding Happiness® in everything they do.
You’ll join a team that lives by our SHARE values — we Succeed Together, are Honest & Open, Act with Purpose, Remain Curious, and Exceed Customer Expectations. You’ll be able to tap into a network of talented people and witness the development and rollout of new initiatives as we grow into more source markets and expand our product range.
Living Our Values
At Attraction Tickets Ltd, our SHARE values shape everything we do:
- Succeed Together: We collaborate, support one another, and celebrate collective success.
- Honest & Open: We communicate transparently, give and receive feedback respectfully, and own our actions.
- Act with Purpose: We focus on what matters most, making thoughtful decisions that drive results.
- Remain Curious: We ask questions, seek better ways of working, and continually learn.
- Exceed Customer Expectations: We go above and beyond to deliver memorable experiences for every customer.
These values define how we hire, develop, and recognise our people.
About You
We are looking for a commercially minded person with a genuine passion for travel. You thrive in a small, supportive team where everyone backs each other, but you are equally happy taking the lead on your own tasks.
- Mindset: High attention to detail, strong analytical logic and a flexible approach to mastering our tech systems.
- Technical Aptitude: Prior experience with a CMS or API product loading is a major plus but an eagerness to learn matters most.
- Communication: Confidently connects and collaborates with both external suppliers and cross-functional internal teams, including Sales, Marketing, Ops, and Tech/API.
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About the Role:
As Supply & Content Executive, you will be responsible for the precise setup, pricing and content management of our ticket and hotel products. You will accurately load rates, margins and API data across our systems while maintaining high levels of accuracy across all customer-facing pages and back-end reservations systems including content, logistical details and great imagery for both ticket only and hotels. You will assist with loading special offers and ensure that all the key details customers require are precise. You will play a key role in maintaining established relationships with external suppliers and internal teams ensuring products launches, special offers and seasonal updates run seamlessly.
Key Responsibilities:
Supply & System Operation
- Load and maintain negotiated rates, seasonal dates and pricing contracts promptly.
- Keep product availability calendars up to date across internal systems.
- Audit and verify system-generated customer documentation for accuracy.
- Point of contact for system and inventory queries from Sales, Operations, Marketing and API teams.
Content & Commercial Management
- Maintain accurate product descriptions, copy and high-resolution imagery across all customer facing websites.
- Optimise content using basic SEO best practices to boost search rankings.
- Assist with margin settings and review margin reports to help maximise revenue and profitability.
Supplier Liaison
- Build and maintain relationships with suppliers to verify inventory accuracy and identify expansion opportunities
This job outline is intended to indicate the broad range of responsibilities and requirements of this role. It is neither exhaustive nor exclusive but, while some variation can be expected in duties, the outline is considered to provide a reasonable general description of the role.
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