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Support Analyst - TWE47014
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Infrastructure Support Analyst – Microsoft - Enta ID - Intune - AVD - Private Equity - London | Contract
A leading Financial Services firm is looking for an Infrastructure Support Analyst to provide hands-on technical support across a modern Microsoft environment in their London office.
You'll be responsible for first-line triage and resolution, supporting end users across hardware, software, and Microsoft 365, while also getting hands-on with Entra ID, Intune, Azure Virtual Desktop (AVD), and endpoint management.
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Requirements:
- Strong IT Support / Helpdesk experience within a Windows and Microsoft 365 environment
- Hands-on experience with M365 administration, including Exchange Online, Teams, SharePoint, and OneDrive
- Experience with Entra ID, including user/group management, MFA, and Conditional Access
- Strong Intune / endpoint management experience across Windows and iOS devices
- Experience supporting Azure Virtual Desktop (AVD) and troubleshooting user sessions
- Comfortable with hardware setup, imaging, endpoint builds, and fault diagnosis
- Experience managing onboarding/offboarding and access provisioning
- Strong communication skills with the ability to support users at all levels
- Financial Services or other regulated environment experience is beneficial
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If you're an Infrastructure Support Analyst who enjoys working directly with users while getting hands-on across Microsoft infrastructure, we'd love to hear from you.
*Suitable candidates will be contacted within 24 hours
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