This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

Job Description

Special conditions: this post is subject to a higher level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.

Job purpose: ArtForms (Music) is the music tuition service of the council, based within Children and Families team. The service delivers music tuition in a variety of formats and locations and we have a traded relationship with the majority of school settings in Leeds.

Our administrative function provides support to service management and our team of peripatetic teaching staff working in Leeds schools, academies and music centres, as well as working closely with the school settings we provide tuition to. ArtForms also manages part of a substantial centrally funded budget through West Yorkshire Music Hub (WYMH), a body of which we are a lead partner.

Our staff use a range of computer programmes and systems to support the work of the service and interact with customers and colleagues throughout school sites and the wider council.

Responsibilities

• Working with high levels of accuracy for tasks such as checking documents and recording numerical and alphabetical information.
• Supporting staff
• Providing a high level of customer service to service users
• Work on your own, manage your own workload and use your initiative to adhere to time scales and deadlines.
• Ability and experience to carry out administrative duties including use of the full range if MS Office software, use of other software as appropriate including council specific systems (with training) and our own inhouse database.
• Willing to abide by the Council’s Equal Opportunities and Health and Safety Policies.
• Willing to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development.

The above list is not exclusive or exhaustive, and the service may require the job holder to undertake duties commensurate with the level of the role. The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.

Qualifications

It is essential that the postholder has a minimum of GCSE Maths and English (grade C or above), or a recognised equivalent

Essential requirements

It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

• Well-developed interpersonal and communication skills with a wide range of people including face-to-face, telephone and written communication skills. Including the processes for dealing with varied information with a range of audiences
• Experience of working with, and within, a team of staff to contribute to its development with suggestions for new ways of working
• Experience of working on your own and using your initiative to adhere to timescales and deadlines
• Knowledge of the types of applications, systems and IT programmes that may be utilised by the service and being able to accurately record and retrieve information
• Experience and understanding of the importance of providing excellent customer services and experience of dealing positively with challenging situations

Essential Behavioural And Other Characteristics

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements

It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

• A good understanding of music and musical instruments, particularly those that are taught in schools
• A willingness to support the promotion of music education
• Ability to drive and a willingness to drive a council fleet van
• A robust knowledge of current social media platforms and website maintenance