Taff Housing
Support Assistant Nights TAFF189R

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Support Assistant - Waking Nights
We are looking for a caring and compassionate Support Assistant to join the team at Ty Parc, our new supported accommodation project in Abergavenny, in a waking nights role.
About the Opportunity
This is a chance to be part of a new Taff service from the beginning. Every young person deserves the chance to take their next steps with confidence, and you could be one of the people who helps make that happen. You will play an important role in maintaining the safety, wellbeing and support of the residents and the accommodation throughout the night. Working waking nights, you will provide a calm, reassuring presence and respond to the needs of five care-experienced young people aged 16+ as they continue their journey towards positive and sustainable change. We believe good support is built through positive relationships. That means working alongside residents rather than doing things for them. Even during the night, you'll help create a safe and supportive environment where young people feel listened to, respected, and able to settle with confidence.
Key Responsibilities
- Maintain the safety, wellbeing, and support of the residents and the accommodation throughout the night.
- Provide a calm, reassuring presence and respond to the needs of care-experienced young people aged 16+.
- Build positive relationships and work with residents to help them achieve their goals and move on successfully into independent accommodation.
- Follow the support plans agreed by service users and their support officers and safety and risk plans.
- Work in a psychologically informed way to build resilience in trauma-affected young people.
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What You'll Bring To The Role
- Experience of working in a supported housing, leaving care, or similar support setting.
- Understanding of working with people who may have complex support needs, trauma, or experiences of instability.
- Understanding of the impact of trauma and psychologically informed ways of working.
- An understanding of the Social Services and well-being (Wales) Act 2014.
- The ability to respond in a calm and composed manner.
- The ability to work on your own initiative, as well as part of a team.
- Ability to run workshops and sessions that support residents to achieve their goals and aspirations.
- Up-to-date Safeguarding and Child Protection understanding.
- Ability to work waking night shifts.
- A positive approach to tackling project wide issues and responding positively to residents.
- Experience of managing challenging behaviour and resolving conflict.
Benefits
- Colleague benefits such as an employee assistance programme, clinical supervision, and regular training and learning opportunities.


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Other Useful Information
- We welcome any questions in advance of an application. If there is something that matters to you and we haven't covered in the job pack, please get in touch with Liz Davies at Liz.davies@taffhousing.co.uk.
- Full details of the role can be found in the job pack - Support Assistant Nights Job Pack.
- Closing Date: Applications will be reviewed on a rolling basis, with shortlisting and interviews taking place throughout the recruitment period.
- Interview Date: To be confirmed.
- Salary: £25,078.
Equal Opportunities
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association.
Please complete the Equal Opportunities form as part of your application - Equal Opportunity form. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purposes.
Application Guidance
If you're interested in this opportunity and believe you have the skills and experience we're looking for, please complete the online application form. We look forward to learning more about you!
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