Bluebird Care Durham North
Support Care Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Kensington & Chelsea
Contract type: Care Delivery
Salary details: £30,000 - £30,000 per annum
Apply for this role
Support Care Manager
Location: Westminster, Kensington & Chelsea
£30,000 per annum | Impactful role | Expert training | Friendly team
Bluebird Care – Where passion becomes expertise
Do you have experience in care and enjoy making sure the details are right? We’re looking for a Support Customer Care Manager to help maintain the quality and safety of the care we provide to people in their own homes.
This is a care-based office role with a strong focus on auditing customer records, keeping care documentation up to date and following quality actions through to completion. You’ll also speak with customers and families and carry out reviews and quality visits.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Do
- Review and update assessments, care plans, risk assessments and consent records.
- Audit customer records, including medication records and daily care notes, identifying gaps and arranging corrections.
- Keep track of review dates and outstanding actions.
- Complete customer reviews and quality visits, gathering feedback and responding to changes in need.
- Work with care managers, coordinators and care assistants to make sure everyone has the information needed to deliver safe, person-centred care
Benefits:
- Full paid induction and ongoing expert training
- Flexible shift pattern
- Uniform and PPE provided
- Regular support and ongoing career development
- Friendly, inclusive team with 24/7 support
- YuLife EAP & Benefit Scheme
- 28 days paid holiday a year
- Birthday day off
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’ll need experience in care, strong organisational and written communication skills, and the confidence to raise concerns and follow actions through. Experience with care planning, digital care records or quality audits would be particularly useful.
A Level 2 social care qualification, or willingness to work towards one, is required. You’ll also need a full driving licence and access to a suitable vehicle, as the role involves customer visits.
Bluebird Care Westminster, Kensington & Chelsea is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Apply for this role
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London