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Whitbread

Support Centre L&D - Senior Support Centre L&D Manager

Dunstable
£80k – £90k/yr
Posted about 14 hours ago
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Senior Learning & Development Manager

Location: Dunstable (LU5 5XE), hybrid working 3 days in the office, 2 days working from home/another location

Function: People (Learning & Development)

Salary/Package: £80,000 - £90,000 dependant on skills and experiences + £5,650 car allowance (per annum, pro rata) + health + up to 10% matched pension + bens

Duration: 6-month FTC (October ’26 to March ’27)

At Whitbread, we’re building the capability that will shape the future of the UK's leading hospitality business. As Senior Learning & Development Manager, you'll play a pivotal role in designing and delivering learning initiatives that help our Head Office (known as Support Centre) people, leaders and teams develop the skills they need to succeed today and tomorrow.

Reporting into our Talent, Development & Inclusion Director, this is a highly visible role, partnering closely with senior leaders, HR Business Partners and specialist HR teams across our Support Centre. While you'll contribute to long-term capability agendas, this is first and foremost a delivery-focused role for someone who enjoys turning ideas into practical, impactful learning solutions and seeing programmes through from concept to implementation.

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£35,000/yr

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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You'll lead the development and delivery of key capability programmes, including the next phase of our AI capability agenda, functional and technical skills frameworks, leadership and management development, and broader professional skills for example: influencing, organisational effectiveness and critical thinking. You'll also help shape learning priorities emerging from career development conversations and changing business needs.

You’ll manage one direct report and manage a significant learning budget. Forming relationships with internal stakeholders and external providers to deliver high-quality, measurable learning experiences that drive capability, performance and career growth will be key.

What we're looking for

  • Significant Learning & Development experience within a large corporate or head office environment.
  • Proven experience partnering with HR Business Partners, Centres of Excellence and senior stakeholders.
  • Strong track record of designing and delivering management, leadership and professional skills programmes at every level of Support Centre.
  • Experience managing external learning providers and budgets.
  • Previous experience within retail, hospitality, travel, airlines or other multi-site customer-focused businesses would be highly advantageous.
  • An engaging, pragmatic and commercially minded approach, with the ability to navigate complexity and deliver results.

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If you're an experienced L&D professional who enjoys creating practical learning solutions, influencing senior stakeholders and delivering programmes that make a measurable difference, we'd love to hear from you.

We’re proud to be a Top Employer for 14 consecutive years, a top apprenticeship employer, a Leader in Stonewall’s Proud Employer Accreditation, and a Top 25 Exemplary Employer in the Investing in Ethnicity Parliamentary Matrix.

Join Whitbread and help develop the skills, leaders and capabilities that will power our future success.

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Skills

Learning & Development
Stakeholder Management
Instructional Design
Leadership Development
Budget Management
AI Capability Planning
Technical Skills Frameworks
Organizational Effectiveness
Critical Thinking
Vendor Management
Performance Management
Career Development

Location

Dunstable, England, United Kingdom

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