Home Group
Support Coordinator
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Salary £27,500 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What You’ll Do
- Understand the challenges faced by people experiencing homelessness and confidently support customers with complex needs to achieve positive outcomes and maintain their tenancy
- Excellent communication skills
- Balance support, safeguarding, admin, and meetings while guiding colleagues and managing caseloads
- Work collaboratively with multi-agency teams to safeguard and empower our customers
- Build positive relationships with customers, colleagues, and partner agencies
- Help customers build independence and prepare for their move-on into the community
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Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role
You have
- Passion and experience in social housing
- Ideally, we're looking for a candidate with lived experience of homelessness
- Experience working within housing, with knowledge of the benefit system, alongside experience assessing referrals and coordinating support.
- The ability to work under your own initiative, remain calm under pressure, and have a resilient approach
- Support customers across our Newcastle services, helping them successfully move from supported accommodation into general needs rented housing.
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Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Temporary (8 months), full-time (37.5 hpw)
- You'll work Monday to Friday, 9am - 5pm (with flexibility around working arrangements)
- You need an Enhanced with barring list (we pay)
- A vehicle insured for business use (and a license!), we’ll pay for any business mileage
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions, and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800+ discounts on shops, holidays, days out, tech, and more
Finally
For reasonable adjustments email [email protected]. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
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