SGS
Support Coordinator- Fixed Term Contract
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Company Description
We are SGS – the world's leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality, and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity, and reliability.
SGS’s Life Sciences services support the pharmaceutical, biotech, and healthcare sectors with expert testing, clinical research, auditing, and certification—ensuring product safety, quality, and regulatory compliance from development to market.
Role: Life Science Support Coordinator
Job Type: 12 months fixed term contract (please note there is a possibility that a permanent job opening might become available after the initial 12 months has been completed)
Location: Glasgow, Clydebank
Hours: 35 hours, Monday to Friday
Salary: From £25,000
Industry: Life Science
Please note: Due to the nature of the role and operational requirements, we are unable to offer visa sponsorship for this position. Applicants must have the right to work in the UK at the time of application.
Job Description
We're looking for an Outsourced Support Coordinator to join our Health & Nutrition team. This is a fantastic opportunity for someone who enjoys managing multiple tasks, working with a variety of stakeholders, and ensuring everything runs smoothly behind the scenes.
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You don't need previous laboratory experience to be successful. We're looking for someone with excellent organisation, communication, and coordination skills who thrives in a fast-paced environment.
What You'll Be Doing
You'll act as the link between clients, project managers, and specialist external laboratories, helping to coordinate outsourced testing projects from start to finish.
Your responsibilities will include:
- Coordinating testing projects and monitoring progress against timelines.
- Arranging the shipment of samples to external laboratories.
- Ensuring documentation, permits, and records are accurate and completed on time.
- Keeping clients and internal teams updated on project status.
- Reviewing reports and results for completeness and accuracy.
- Managing purchase orders and supporting billing activities.
- Maintaining schedules and helping ensure projects are delivered to deadlines.
Qualifications
What We're Looking For
We're looking for a highly organised and proactive individual (ideally degree qualified in a Scientific discipline) who enjoys managing multiple priorities, coordinating activities, and building strong relationships with clients and colleagues. This role could suit candidates from a wide range of backgrounds, including scientific support, administration, customer service, logistics, healthcare, project support, quality, or compliance.
You'll bring:
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- The ability to manage multiple tasks and meet deadlines.
- Confidence working with data, documentation, and IT systems.
- A proactive and solutions-focused approach.
- Strong customer service and stakeholder management skills.
- A willingness to learn and develop new skills.
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Additional Information
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
- Performance related bonus (discretionary and subject to eligibility criteria)
- Private medical cover (BUPA)
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays
- Retailer Discounts
- Enhanced maternity/paternity and adoption pay
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
- An additional day off for your birthday
- Discounted Gym Membership
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
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