Langley James HR & IT Recruitment
Support Engineer - North London, Elstree - 30k - Office Based
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Support Engineer - Elstree, Hertfordshire
£30,000
Office-based with occasional travel (vehicle provided)
About the Role
An established IT services provider based in Elstree, Hertfordshire is looking for an IT Support Engineer to join its growing team, working full-time from their Elstree office. The business has just secured a new contract with a well-known household name client, and is expanding its whole operation by 50%, offering genuine scope to grow alongside the business.
Key Responsibilities
- Provide first-line technical support via help desk tickets, email, and phone.
- Troubleshoot hardware, software, and network issues across Windows and macOS environments.
- Support Microsoft Office and other business applications.
- Configure and maintain network components including LAN, VPNs, firewalls, and wireless access points.
- Assist with system setup, installations, and upgrades.
- Log and resolve issues using tools such as Atera, Splashtop, and AnyDesk.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Skills and Experience
- At least 3 years of experience in IT support or IT consulting within a corporate environment.
- Solid understanding of networking concepts and common hardware components.
- Relevant certifications such as CompTIA A+, Network+ or Microsoft Certified Support Technician are advantageous but not essential.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desired Skills and Experience
- Service Desk
- ITSM
- Windows
- O365
About You
This is a genuinely people-facing role, requiring strong communication skills and a proactive, customer service-minded approach, ideal for someone who wants ownership and variety in a small, growing team rather than a narrow slice of a much larger operation.
Application
To apply, please submit your CV via the link provided or contact Langley James IT, Tech and AI Recruitment for a confidential conversation.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location