Langley James HR & IT Recruitment
Support Engineer; Windows & Mac; Central London; £40k
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Support Engineer Required
Support Engineer required, with strong Windows and Mac support experience, based in central London, paying up to £40,000 plus commute costs covered in full.
This is a genuinely people-facing role for someone who loves being the go-to person when things need fixing. You will be the first port of call for over 300 users, both internally and externally, so this is a real opportunity to be the face of IT within a fast-growing, design-led business. Alongside a strong salary, you will benefit from a fully covered commute, real scope for training and progression, and the chance to build broad technical experience across a modern, cross-platform environment. If helping people and solving problems genuinely motivates you, this environment will suit you well.
About the Role
Our client is an established design consultancy based in central London, known for ambitious growth plans and a strong creative reputation, supporting a busy, cross-platform user base of over 300 people.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As IT Support Engineer, you will log and resolve tickets, troubleshoot issues across Windows and Mac devices, and escalate to the right teams where needed. Day-to-day, you will work across Active Directory, Azure, and Office 365, with exposure to Intune for device management, alongside fundamental networking support including routers, switches, and wireless. Experience with AutoCAD or Adobe Creative Suite is a strong advantage given the design environment, though not essential. Outstanding interpersonal skills matter just as much as technical ability here, since you will be dealing directly with people across the business every day.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This role has come about as the business continues to grow, creating a genuine need for a dedicated, personable IT presence to support an expanding team and keep things running smoothly day-to-day.
Key Responsibilities
- Log and resolve tickets
- Troubleshoot issues across Windows and Mac devices
- Escalate issues to the right teams where needed
- Work across Active Directory, Azure, and Office 365
- Exposure to Intune for device management
- Fundamental networking support including routers, switches, and wireless
Desired Skills and Experience
- Windows PC
- Macs
- MDM
- Intune
- O365 Admin
If you enjoy helping people as much as solving technical problems, and want real training, progression, and variety in a growing, creative business, apply today.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills