McDonald's Corporation
Support, Equipment(FTE - 9 Months)
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About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UK's largest private sector employers, employing over 170,000 people.
Department Overview
This exciting opportunity seeks a commercially aware, analytical, and proactive individual to join the Equipment & Service team within Supply Chain. The successful candidate will play a key role in supporting supplier governance, commercial administration, financial controls, business reporting, data analysis, and continuous improvement activities across a diverse portfolio of equipment and service suppliers.
Working closely with internal stakeholders and supplier partners, the role will help ensure robust commercial governance, accurate reporting, effective supplier management, and the successful delivery of initiatives that improve operational efficiency and support restaurant performance.
The role combines strong analytical capability with a passion for improving processes, using data to generate business insight, and reducing administration through automation and smarter ways of working.
What team will I be a part of?
The Equipment & Service team sits within Supply Chain and supports the equipment, maintenance, and service supplier landscape used by McDonald's restaurants across the UK & Ireland. The team works closely with supplier partners, Franchisees, Operations, Technology, Finance, and wider Supply Chain colleagues to support reliable equipment, effective services, strong commercial governance, and value for the system.
Through supplier management, data-led decision-making, and continuous improvement, the team helps restaurants operate effectively while supporting longer-term business priorities.
Duties
Commercial Governance & Financial Control
- Support the administration of supplier payment, invoice approval, and recharge processes across multiple supplier portfolios.
- Verify supplier charges and invoices to support contractual compliance, financial accuracy, and effective cost control.
- Support financial reconciliations and investigate discrepancies, working with suppliers and internal stakeholders to resolve issues.
- Maintain commercial trackers, governance records, supplier databases, and financial documentation accurately and consistently.
- Assist with budget management, expenditure tracking, cost reporting, audits, and established governance controls.
- Maintain pricing schedules, contract information, and other commercial documentation.
Data Analysis & Business Reporting
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- Produce and maintain regular performance reports, dashboards, and management information for Equipment & Service stakeholders.
- Analyse operational, supplier, financial, and restaurant data to identify trends, risks, exceptions, and improvement opportunities.
- Extract, cleanse, combine, and validate data from multiple sources, maintaining strong data quality and clear audit trails.
- Develop reporting solutions that improve visibility of supplier performance, commercial outcomes, and operational delivery.
- Provide ad-hoc analysis and data-led recommendations to support supplier reviews, business cases, negotiations, and strategic initiatives.
- Translate complex data into clear, practical, and actionable insight for technical and non-technical audiences.
Process Improvement & Automation
- Identify opportunities to simplify, standardise, and strengthen existing processes, controls, and reporting activities.
- Lead or support continuous improvement projects across Equipment & Service activities.
- Develop and maintain process maps, workflows, procedures, and supporting business documentation.
- Automate appropriate manual tasks and reporting processes using available business tools and technologies.
- Work with stakeholders to improve process efficiency, data quality, and governance compliance.
- Monitor the effectiveness of implemented improvements and communicate the resulting business benefits.
- Promote a culture of continuous improvement and data-driven decision-making.
Supplier & Operational Support
- Support supplier governance and performance management activities, including reviews, scorecards, and improvement plans.
- Assist with supplier benchmarking, pricing updates, contract administration, and commercial documentation.
- Collaborate with suppliers and internal teams to resolve queries, improve service delivery, and support restaurants.
- Support wider Supply Chain and Equipment & Service projects, sourcing activities, and strategic initiatives as required.
Stakeholder Engagement
- Build effective working relationships across Supply Chain, Finance, Accounts, Operations, Technology, Franchising, and supplier organisations.
- Provide timely, accurate, and professional responses to commercial, financial, data, and process-related queries.
- Communicate findings, risks, and recommendations clearly, adapting the level of detail to the audience.
- Contribute positively to cross-functional projects and the wider priorities of Equipment & Service.
Qualifications
- Strong Microsoft Excel skills, including PivotTables, lookups, complex formulas, data validation, and data analysis techniques.
- Experience with Power Query, data modelling, or similar tools for preparing and combining datasets is desirable.
- Strong PowerPoint, written reporting, and presentation skills.
- Experience using Power BI or a similar reporting and visualisation platform is desirable.
- Experience working with large datasets and information drawn from multiple systems.
- Experience with collaboration and workflow platforms such as Teams, SharePoint, and Smartsheet.
- Knowledge of Power Automate, Power Apps, VBA, SQL, Python, or comparable automation and analytics tools would be advantageous.
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Company Vision and Culture
Our Global vision is to build a better McDonald's, and in the UK and Ireland, we are working hard to be the UK & Ireland's best-loved restaurant company.
McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other and how we interact with customers, franchisees, and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating a positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities, and our actions. They influence the decisions we make, how we treat one another, and how we show up as a brand to the world.
- Serve: We put our customers and our people first.
- Inclusion: We open our doors to everyone.
- Integrity: We do the right thing.
- Community: We are good neighbours.
- Family: We get better together.
At McDonald's, we are people from all walks of life.
People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues, and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
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