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Insight International (UK) Ltd

Support Lead / L3 Lead Engineer

London
Posted about 18 hours ago
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Role: Support Lead / L3 Lead Engineer
Location: London, UK
Hybrid: 2-3 days a week from office

Required: Support Full Stack Lead (.NET, REACT and SQL)

Role Purpose
Provide technical ownership and escalation leadership across TimeGate, TimeGate Plus, and Templa platforms, ensuring stable production support, risk mitigation, and architectural continuity.

Required Skills

  • Strong .NET / ASP.NET / C#, React
  • SQL Server performance tuning
  • Azure (Functions, Service Bus, cloud ops)
  • Legacy modernization exposure
  • Incident command & production troubleshooting
  • DevOps / CI-CD understanding

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Experience

  • 10–12+ years engineering
  • 5+ years in production support or L3 ownership
  • Experience supporting customer-facing enterprise systems

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Key Responsibilities

  • Own end-to-end L3 technical delivery across all products
  • Act as final escalation point for P1/P2 incidents
  • Lead root cause analysis and permanent fixes
  • Review and approve complex code changes and hotfixes
  • Oversee releases and provide technical go/no-go decisions
  • Guide migration-related fixes and parity gap remediation
  • Drive knowledge transfer and reduce key-person dependencies
  • Mentor offshore engineers and ensure engineering standards
  • Identify technical debt and automation opportunities
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“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

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Location

London, England, United Kingdom

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