Together Housing
Support Officer TH1170
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Support Officer - Darwen
We are currently seeking a Support Officer to join our team in Darwen. As a Support Officer within our Supported Housing service, you will play a vital role in supporting individuals and families who have experienced homelessness to rebuild their lives and move towards independence.
You will deliver person-centred, outcome-focused support that empowers customers to develop the skills, confidence and stability needed to sustain safe accommodation and improve their overall wellbeing. Working within accommodation-based schemes or providing floating support, you will manage a varied caseload, responding to both planned support needs and crisis situations with professionalism and compassion.
Together Housing
We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - https://togetherhousing-group.my.canva.site/
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Outline of Key Responsibilities
- Deliver high-quality, person-centred housing-related support to individuals and families who have experienced homelessness, enabling them to sustain tenancies and move towards full independence.
- Assess individual needs and risks, co-produce support plans, and regularly review progress to ensure goals and outcomes are achieved.
- Provide both planned and responsive support, including during periods of crisis, using early intervention strategies to reduce risk and prevent repeat homelessness.
- Work collaboratively with multi-agency partners including Housing Options teams, Adult Social Care, Children’s Services, health professionals and community organisations to coordinate holistic support.
- Support customers to explore suitable housing options and prepare for move-on accommodation, promoting long-term stability.
- Safeguard individuals and families by identifying and responding to concerns in line with safeguarding procedures.
- Encourage independence by supporting customers to develop life skills including budgeting, tenancy management, maintaining accommodation and accessing employment, education or training.
- Maintain accurate, timely case records including risk assessments, support plans, incident reports and monitoring data in line with GDPR requirements.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We are Looking for Someone Who Has...
- A full UK driving license and access to a vehicle (Desirable)
- Experience supporting individuals and families experiencing homelessness or complex disadvantage.
- An awareness of safeguarding.
- Strong communication and relationship-building skills.
- A compassionate, resilient and proactive approach with the ability to manage a varied caseload.
In Return, We are Offering the Successful Candidate in the Support Officer Role...
- Starting salary of £25,748
- 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
- Based role in Darwen
- You will be working 8am to 4pm or 10am to 6pm Monday-Friday
To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - [Employee Benefits Link](Employee Benefits Link)
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Enhanced DBS check which will be carried out when a conditional offer is made.
INDTHG1
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location