Royal United Hospitals Bath NHS Foundation Trust
Support Secretary / Admin Clerk - Older People Team
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Overview
We are looking for a support secretary to join the Care of the Elderly Team. You must be able to communicate effectively with colleagues, patients, and medical teams, have the ability to work under pressure, have excellent time management skills, and the ability to problem solve.
Role Description
The role of the support secretary is to provide support to the admin team within the department, dealing with referrals, liaising with the medical team, and the production of clinic letters amongst other general duties. This role is also to support the discharged inpatient side of the department which will include the checking of discharge summaries, checking results, and general inpatient queries that come in for the Consultants once the patient has been discharged from the ward.
Previous administrative experience is desirable, but not essential as full training will be given. School leavers are also very welcome to apply. Medical terminology is desirable but not essential. Our ideal candidate will be flexible, adaptable, and willing to work as part of our busy team and cross cover as necessary when required which may involve swapping working days on occasion but plenty of notice would be given.
Job Details
- Type: Part-time, 22.5 hours per week
- Days: Ideally over 3 full days. Specific days can be discussed.
Working for Our Organisation
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust, and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience, and outcomes, improving the experience of our colleagues, and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities, and our partners.
By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we’re proud of.
We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!
Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Detailed Job Description and Main Responsibilities
Please see attached Job Description and Person Specification for more details.
Person Specification
Qualifications and Training
Essential criteria
- Evidence of competent IT skills (MS Office)
Desirable criteria
- Experience in customer care
- Experience with word processing/audio typing
- RSA Level 2 or equivalent
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Knowledge and Experience
Essential criteria
- Knowledge of Word, Outlook, Microsoft Teams
Desirable criteria
- Previous admin experience of working in the NHS or similar health care setting (patient / customer focused environment)
- Knowledge of and previous experience of using Millennium
Skills
Essential criteria
- The ability to communicate effectively with staff of all levels
- The ability to work well under pressure and meet deadlines
- Organised, efficient, and accurate in the processing of clerical work
- The ability to work efficiently as part of a team
- VDU work
Note: Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visas) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant Requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to Download
Further Details / Informal Visits Contact
Name: Nikki Brown
Job title: Senior Secretary, Older People
Email address: nikki.brown@nhs.net
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location