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The Christie NHS Foundation Trust

Support Secretary

Manchester
Posted about 19 hours ago
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Are you starting out in your career or are you looking to use your skills and experience in a new role? The Christie NHS Foundation Trust is looking for enthusiastic Support Secretaries to provide comprehensive support in the Medical Oncology department. You will be joining a friendly team of Medical Secretaries within the Oncology Department and as such will be a flexible team player.

Experience and knowledge of medical audio transcription and medical terminology would be advantageous. The role will include all aspects of secretarial duties and the ability to plan and prioritise a varied workload is essential. Organisation, communication, and team working skills are key, as you will be working in a busy, demanding, and rewarding environment. We actively support and develop our staff to ensure patients receive the best quality care.

This post will be part time @ 25hrs, with the option of hybrid working. The Trust are committed to supporting flexible working agreements.

When applying for this position, please refer to the person specification and demonstrate within your application form, how you meet the criteria, providing examples where possible.

  • Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed/ referred to the PA/Medical Secretary as appropriate.
  • To carry out discharge process for patients who have been discharged from the service.
  • Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Careflow), including routine use of case note tracking system.
  • Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
  • Scanning of correspondence and test results into patient electronic case notes.
  • Closely liaise with Clinic Managers and PA/Medical Secretaries to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions. Liaise with PA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.
  • Liaise with internal and external departments to arrange clinical investigations and procedures.

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The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

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We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological, and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

For further details / informal visits contact:

  • Name: Anne-Marie McGillion
  • Job title: ASM
  • Email address: annemarie.mcgillio@nhs.net
  • Telephone number: 0161 918 7761
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Skills

Medical Audio Transcription
Medical Terminology
Clinical Correspondence
Patient Administration System
Data Entry
Patient Liaison
Appointment Booking
Case Note Tracking
Time Management
Communication Skills
Organization
Teamwork

Location

Manchester, England, United Kingdom

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