Unseen UK
Support Services Manager
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Location: Unseen’s head office in Bristol (Hybrid approach with some working from home days – a degree of flexibility will be required)
Salary: £33,331.36 per annum – we are an accredited member of the Living Wage Foundation
Contract type: Permanent, Full-time (37.5 hours per week, Monday to Friday)
Deadline: 23:59 on 30 August 2026 (we may close this vacancy early if we reach the requisite number of applications)
About Unseen: Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the Role: The Support Services Manager position will be based at Bristol and the primary purpose will be to oversee Unseen’s frontline team to ensure that the organisation is fulfilling our obligations under the Victim Care contract by ensuring that potential victims of trafficking are safely accommodated and that they are supported to access the services needed in order to begin the process of recovery from their experiences.
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Key Responsibilities and Tasks:
- Ensuring the delivery of support services (in line with contractual, legal and regulatory requirements).
- Collectively managing the frontline staff team.
- Actively promoting best practice in supporting survivors and monitoring the impact of the services and outcomes for survivors.
- Managing a frontline team to ensure collaboration as support is delivered to vulnerable adults across the Southwest.
To Apply:
- Complete Unseen’s application form for the role, and;
- Send a copy of your anonymised CV to jobs@unseenuk.org.
If you are unable to complete the form online, please email jobs@unseenuk.org or call us on 0303 040 2888 and we will send a printable version for you to complete.
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Please note: The only information from your application that will be shared with the hiring manager is your personal statement and CV. If you do not complete the application form or do not send a copy of your CV, your application will be considered incomplete and will not be reviewed.
The deadline for applications is 23:59 on 30 August 2026.
Interviews will likely be held during the week of 7 September 2026.
Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.
Equality and Diversity: As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Questions: Any questions, please contact jobs@unseenuk.org.
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