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Graceful Healthcare Services Ltd

Support woker

Leicester
Posted about 23 hours ago
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Company Description

Graceful Healthcare Services Ltd is a trusted provider of homecare, supported living, and specialist care home services, focused on personalised support for diverse care needs. The organization delivers tailored services including dementia care, live-in and overnight care, reablement, hospital discharge support, complex care, and social inclusion and companionship. Based in Birmingham, the team is committed to empowering individuals to live with dignity, independence, and improved wellbeing.

Care professionals at Graceful Healthcare Services Ltd work closely with service users, families, and communities to provide compassionate, high-quality, and person-centered care. The company values respect, reliability, and collaboration in all aspects of its service delivery.

Role Description

This is a full-time, on-site Support Worker role based in Leicester. The Support Worker will provide person-centered care and support to individuals in their homes or supported living environments, including assistance with personal care, daily living activities, and promoting independence.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

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Responsibilities include:

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  • Supporting service users with medication prompts (where appropriate)
  • Meal preparation
  • Household tasks
  • Engaging them in social and community activities

The role involves monitoring wellbeing, following care plans, maintaining accurate records, and promptly reporting any concerns or changes in needs. The Support Worker will collaborate with colleagues, healthcare professionals, and families to ensure safe, dignified, and compassionate care in line with safeguarding and regulatory standards.

Qualifications

  • Candidates should possess strong interpersonal skills and communication abilities to build trust, provide emotional support, and work effectively with service users, families, and colleagues.
  • Candidates should possess safeguarding knowledge and an understanding of professional boundaries, confidentiality, and safe working practices in health and social care.
  • Candidates should possess support work experience or a demonstrated interest in care roles, with the ability to deliver person-centered support and promote independence.
  • Candidates should possess basic technical and digital skills to complete electronic care records, follow online care plans, and use communication tools or assistive technology as required.
  • Candidates should preferably hold a relevant care qualification (e.g., NVQ/QCF Level 2 or 3 in Health and Social Care) or be willing to work towards one.
  • Candidates should be able to work flexibly, including evenings and weekends, and demonstrate reliability, empathy, patience, and resilience.
  • Candidates should have the right to work in the UK; previous experience in homecare, supported living, or specialist care settings is an advantage.
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Skills

Person-centered Care
Personal Care
Medication Prompting
Safeguarding
Communication Skills
Electronic Care Records
Emotional Support
Household Management
Community Engagement
Professional Boundaries
Confidentiality
Patient Resilience

Location

Leicester, England, United Kingdom

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