Salvation Army Homes
Support Worker
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Make a real difference in someone’s life
Mulberry House, our supported housing service in Guildford, is looking for a caring and motivated Support Worker to join our team.
At Salvation Army Homes, we provide high-quality housing, support, and resettlement services for women aged 18–66. We help residents rebuild their lives, move towards independence, and address challenges such as addiction, mental health issues, or financial difficulties.
Experience isn’t essential but what matters most is empathy, reliability, and a willingness to learn. Lived experience of care, homelessness, addiction, or mental health recovery is an advantage, as is experience working with young people.
About The Role
You will support women who are currently or have recently experienced homelessness by:
- Building trusting relationships
- Encouraging independence and personal growth
- Supporting participation in social and wellbeing activities
- Helping with day-to-day practical needs
This is a 24/7 service with shifts including: 8:00am–4:00pm, 3:00pm–11:00pm, and sleep-ins (paid additionally) until 8:00am.
What We Offer
- 26 days annual leave plus bank holidays, increasing to 31 days
- Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
- Matched pension scheme up to 6% (with salary sacrifice option)
- Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
- Occupational sick pay
- Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
- Paid volunteering days
- Cycle to Work Scheme
- Discounted private medical insurance
- Support to learn, broaden your skills and develop your career
- A fun and inclusive work culture where individual differences are valued and championed
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About You
Working in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.
You Will Need To
- Be a confident and capable communicator
- Be able to build trusting, professional relationships
- Be able to help people to develop their skills, strengths and talents.
- Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,
- Have a good idea of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.
About Us
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
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Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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