Recording, Reporting and Communication

• Maintain accurate and timely records using the organisation's digital recording systems.
• Complete daily logs, welfare checks, key work records, incident reports, and safeguarding records.
• Produce weekly reports for social workers and contribute to three-monthly progress reports for IROs and other professionals.
• Attend and contribute to CIC Reviews, PEP Meetings, Pathway Plan Reviews, social worker visits, and other multi-agency meetings, ensuring records are uploaded promptly.
• Maintain effective communication with young people, colleagues, social workers, Personal Advisers, and partner agencies, responding to professional correspondence in a timely manner.

Participation and House Management

• Facilitate and record monthly house meetings and encourage young people's participation in decisions affecting their lives.
• Support young people to raise concerns, complaints, compliments, and suggestions.
• Maintain a safe, clean, and welcoming environment, reporting maintenance, health and safety, or environmental concerns promptly.

Professional Practice

• Work collaboratively with colleagues and external professionals to achieve positive outcomes for young people.
• Attend team meetings, handovers, supervision, appraisals, and mandatory training.
• Maintain professional boundaries, confidentiality, and high standards of conduct.
• Work flexibly, including evenings, weekends, sleep-ins, waking nights, and bank holidays as required.
• Undertake any other duties reasonably required within the scope of the role.

Mandatory Training Requirements

The post holder must complete and maintain all mandatory training, including:

• Company Induction
• Safeguarding Children Level 3
• Child Exploitation and County Lines
• Missing from Care and Safe Return
• Prevent and Radicalisation Awareness
• Professional Boundaries
• Health & Safety
• Fire Safety
• Emergency First Aid
• Equality, Diversity and Human Rights
• GDPR and Information Sharing
• Whistleblowing
• Risk Assessment
• Communication and Record Keeping
• Trauma-Informed Practice
• Mental Health Awareness
• Self-Harm Awareness
• Substance Misuse Awareness
• Independent Living Skills (ILS)
• Positive Behaviour Support
• Lone Working
• Medication Awareness (where applicable)
• Modern Slavery Awareness

Person Specification

Knowledge

• Supported Accommodation (England) Regulations 2023.
• Safeguarding legislation and statutory guidance.
• Child exploitation, county lines, contextual safeguarding, and missing protocols.
• Trauma-informed and restorative practice.
• Pathway Planning and preparation for adulthood.

Skills and Abilities

• Strong communication and record-keeping skills.
• Ability to build positive relationships with young people.
• Ability to identify and respond to safeguarding concerns.
• Effective multi-agency working and teamwork.
• Good organisational and time-management skills.

Experience

• Minimum 12 months' experience working with vulnerable young people or within a social care setting.
• Experience of safeguarding, support planning, report writing, and risk management.

Education

• Good standard of written and spoken English and IT skills.
• Level 3 qualification in Health & Social Care, Children and Young People's Workforce, or willingness to work towards one.

Special Requirements

• Enhanced DBS with Children's Barred List check.
• Right to work in the UK.
• Flexibility to work shifts, including evenings, weekends, sleep-ins, waking nights, and bank holidays.
• Compliance with company policies, procedures, and professional standards.