Crossways Community
Support Worker
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Passionate About Supporting Your Community? Join Our Team!
Do you feel passionately about supporting people in your community who are experiencing poor mental health? Would you like to work within an organisation where employees consistently report feeling valued and supported?
No Previous Experience Needed: Full training provided!
About the Role
This role is integral to what we do, and will see you working as part of the dedicated team at our CQC Registered Residential Home in central Tunbridge Wells. Our homes provide a safe and nurturing environment to people who have, or are recovering from mental health issues.
You will not typically be required to provide any ‘personal care’ to our residents. Instead, this role involves working with and supporting individuals with the aim of maximising their independence, integrating them into the community, and helping them to achieve a higher quality of life.
Key Responsibilities
- Assisting in the planning, implementation and evaluation of residents’ individual support programmes.
- Undertaking or assisting in the preparation of meals, shopping, cleaning, and laundry according to the needs of individuals.
- Developing and participating in recreational activities within and outside the house.
- Developing relationships with residents on a professional basis by providing them with practical, emotional, and social support.
- Developing and maintaining good relations with residents’ relatives, friends and others involved in their lives and their care.
- Assessing, advising and supporting residents in their dealings with outside agencies.
- Assisting with some support in the community for certain residents who have moved on to live more independently.
Who Do We Need
We are looking for a caring and compassionate individual to join our team on a permanent basis. The role is full time, working 37.5 hours per week on a shift rota basis. (we would also consider applicants available for 30 hours/four shifts per week)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As our home provides support 24/7, you must be able to work some out-of-hours shifts each week, including early/late shifts, weekends and nights (our nights are sleeping-in shifts).
Essential Requirements
- Positive attitude towards people experiencing mental health difficulties.
- Excellent communication skills and basic IT proficiency.
- Full driving license (for transporting residents in company vehicles).
Desirable
- Training or experience in mental health support or a Level 2 qualification in social care.
- Willingness and ability to complete necessary training if not already qualified.
Personal Attributes
- Supportive team player with confidence to share ideas and work creatively.
- Ability to encourage and empower residents to make their own decisions.
Rewards and Benefits
- Competitive Salary: £27,307 per annum, with potential for an additional £3,000+ per year in shift allowances*. Annual salary review.
- Generous Leave: 28 days paid annual leave (including bank holidays), increasing annually up to 33 days.
- Pension: Company pension scheme starting from month three, with increasing employer contributions after the first year.
- Comprehensive Benefits: Includes health insurance (for you and qualifying family members), Blue Light discount card, and company sick pay (after probation).
- Employee Development: Wide range of fully funded in-house and external training options.
- Career Progression: Promotion through our grade system is available to those wishing to take on more responsibility (experience/skill levels and training requirements apply).
- Convenience: Free on-site parking. Subsidised meals for some shifts. *Shift allowances are payable for nights, weekends, bank holidays and ‘on call’.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Apply Today!
If you are enthusiastic about making a positive impact in your community by supporting individuals with mental health challenges, we would love to hear from you! Our organisation is committed to safeguarding and will always recruit all personnel (paid or unpaid) in line with Government guidelines, relevant legislation, and any appropriate Regulatory Authorities’ guidance and best practice. You will be required to complete an Enhanced DBS check for this role.
Who are Crossways Community
We are a growing Tunbridge Wells based Christian charity, with a passion to see better mental health in our community. We welcome applicants from all backgrounds, regardless of spiritual belief, we simply expect that those in our community will always treat each other with kindness and respect.
Crossways has a proven track record in providing residential care and support for adults with acute mental health issues, giving residents valuable life skills and work experience, and promoting awareness of mental health issues within schools, churches and the local community. We provide moral and practical support to those in our care, helping individuals to access the services they need, as well as facilitating activities with the aim of recognising potential, encouraging independence, and promoting self-worth.
Our community projects include a successful café, “The Kitchen Table” in the centre of Tunbridge Wells, “Reboot” our mental health awareness programmes and the “Flourish Gardening Project” in Rusthall.
Our vision is of communities where people with poor mental health are not alone, but receive the care, respect and support they need. We are also proud to be an accredited ‘Mindful Employer’ and a Supporter Member of The Care Workers Charity.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London