Suffolk County Council
Support Worker
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Job Description
Suffolk County Council
Address: Various locations in Suffolk, see below at posts available
Salary: From £25,185 per annum, with pay progression up to £28,142 per annum (pro rata) plus mileage 55p per mile
Hours: 16 - 37 hours per week
Contract: Permanent or Casual basis as Bank staff
There are shifts available in the following areas:
- Ipswich - 2 positions available (16 hours per week or 15 hours per weekend for weekend-only working)
- Felixstowe - 2 positions available (16 hours per week or 15 hours per weekend for weekend-only working)
- Woodbridge - 2 positions available (16 hours per week or 15 hours per weekend for weekend-only working)
- Stowmarket - 2 positions available (16 hours per week or 15 hours per weekend for weekend-only working)
- Lowestoft - 3 positions available (37 hours per week), 2 positions available (25 hours per week)
About The Role
Home First provides short-term reablement care to help people stay independent in their own homes. As a Reablement Support Worker, you will be part of a caring, dedicated team making a real impact in your community.
You will require a valid driving licence and access to a car, but apart from that no experience is required, as you will receive:
- A full induction and in-depth training
- Ongoing support from your team
- The opportunity to complete a fully funded Level 2 Health and Social Care qualification.
Your Role And Responsibilities
In this role, you will build and maintain positive relationships with customers and their family carers, promoting health, wellbeing, and independence.
- You will support individuals through personalised care plans and short-term enablement strategies, offering guidance to help them make informed choices.
- At times, you will assist with dignified personal care needs and engage with customers and carers to explore alternative ways of meeting long-term needs.
- You will also promote services that enable safe, independent living at home, monitor progress against care plans, and maintain accurate records to support ongoing reviews.
This is a role where the rewards go beyond the day-to-day. You will experience genuine job satisfaction and a strong sense of achievement, knowing your work directly helps people maintain their independence and continue living comfortably in their own homes.
Watch one of our current Support Workers talk about their role.
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Flexible hours and salary
Hours are available from 22.5 hours per week, with weekend-only roles starting from 16 hours per week. Enhanced pay is provided for Sunday working.
We offer a variety of shift patterns, including early (7 am to 3 pm) and late (2.30 pm to 10.30 pm). For those on a 16-hour flexible contract, shorter shifts are also available: 7 am to 11 am or 6.30 pm to 10.30 pm. All full shifts include a 30-minute unpaid, unallocated break. Whether you prefer mornings, evenings, or flexible hours, we have options to fit your schedule and help you achieve a great work-life balance.
The salary from £25,185 per annum comes with performance-related pay progression and potential earnings up to £28,142 per annum (pro rata).
You will receive:
- Payment for mileage, travel time, and any hours worked on bank holidays
- An enhanced rate of time and one-fifth per hour for Sunday shifts
- Access to the Local Government Pension Scheme (LGPS)
- Wellbeing support, childcare vouchers, and high street discounts
- Refer-a-friend bonus up to £100 (terms and conditions apply).
Travel Requirements
This role involves travelling to peoples’ homes in rural locations and driving in various weather conditions, including during hours of darkness, which may occur early in the morning or late in the evening. You will therefore require a valid driving licence and access to a car. If you believe you can meet the travel requirements through other means, please get in touch before submitting your application.
For more information
For an informal discussion about this role, please contact the Staffing and Development Team by either calling 01473 296300 or emailing: ASCHFstaffinganddevelopmentteam@suffolk.gov.uk
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
How To Apply
Step 1 - Read the relevant job descriptions which is linked below.
- Support Worker Job and Person Profile (Word)
- Bank Support Worker Job and Person Profile (Word)
Step 2 - Click ‘Apply Now’ to start your online application.
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Step 3 - Please pick one of the following options.
- Upload your CV without name and personal details.
- Use the supporting statement template (Word) to upload a document that shares information about yourself and explains what attracted you to this role.
Step 4 - On your application, please confirm what location you are applying for.
Please note: Without one of these options, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Do you need any reasonable adjustments to help you apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: recruitment@suffolk.gov.uk or 03456 014412.
You can find examples of possible adjustments on our Reasonable Adjustment pages. If you are invited to the next stage, you will have another chance to request adjustments.
Closing date: 11.30 pm, 31 August 2026.
Please note that this vacancy is being advertised on a rolling basis. Applications may be reviewed weekly.
This is part of the HFS (Home First Service) wider job family.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
About The Team
We offer a fantastic working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents.
Our WE ASPIRE values set out the behaviours we expect from everyone in the organisation regardless of who they are, what their role or grade is or where they work. The values have been developed through feedback and input from employees at the council and underpin how we go about our everyday work. They define us and help us to be the best we can be.
If you would like to know more about our benefits, values and equality commitments please visit the Suffolk County Council Jobs website and view the information within the tabs at the top of the screen.
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