Pobl Group
Support Worker (Relief)
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About the role
As a Relief Support Worker, you’ll play a vital role in helping the people we support live full, meaningful, and independent lives. You’ll work closely with individuals, supporting them with their day-to-day needs including personal care, always guided by their choices, preferences, and goals.
But this role is about so much more than support tasks. It’s about building genuine relationships, sharing laughs, creating positive experiences, and being someone they can trust. Whether it’s trying something new, getting out into the community, or simply enjoying time together, you’ll be part of the moments that really matter.
You’ll receive a full induction across our Supported Living services, giving you the variety and flexibility to work across different settings while developing your skills and experience.
Duties could include:
- Promote independence and choice using a person-centred approach, encouraging individuals to take part in everyday tasks and decisions
- Encourage meaningful engagement through community access, hobbies, and social activities such as trips to shops, cafés, and the beach
- Deliver high-quality, personalised care with dignity and respect, including safe use of hoists and support with daily living tasks
- Support health needs such as PEG feeding, medication administration, SALT guidance, and epilepsy (full training provided)
- Build positive, trusting relationships, offering emotional support to help individuals grow in confidence and achieve personal goals
- Maintain accurate digital records on Nourish and complete administrative tasks, including medication and financial recording in line with policy
- Bring creativity and fresh ideas to improve support, identify opportunities, and celebrate progress and achievements
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Skills and Experience Needed
A background of working with people with physical or mental health needs is desired, but not necessary as full training and support is provided.
Please ensure your application evidences experience of the following:
- IT, Literacy & numeracy skills
- Experience working as part of a team and customer service skills
- A full UK manual driving licence is essential. You will be required to drive vehicles adapted to meet the needs of the people we support, so access to a vehicle is not required as suitable vehicles are provided.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions
- £13.45 per hour plus 12.07% holiday pay added to each payslip in lieu of annual leave entitlement
- Waking night enhancement of 20% between 11pm and 7am where applicable
- Sleep-in payment where required by the service
- The option to be paid weekly or monthly
- Enhanced DBS check paid for by us
- Social Care Wales registration fully reimbursed
- Pension Choices:
- Defined Contribution (DC) Scheme with matched contributions up to 10%, or
- Defined Benefit (DB) Scheme based on pensionable service
Time Off and Flexibility
- Statutory maternity, adoption and paternity leave/pay
Wellbeing
- Statutory Sick Pay
- Free counselling, coaching and wellbeing support
- Annual health check
Getting Around
- Adapted vehicles are provided where required to support the people we work with.
- Where authorised business travel is undertaken in your own vehicle, mileage is paid at 55p per mile, plus 5p per passenger per mile, in line with Codi's mileage policy.
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Personal Development
- Continuous professional training and development
- Leadership development programmes
- Professional memberships required for your role are reimbursed
- Career coaching
- Support with funding and time for qualifications
Perks and Recognition
- Blue Light Card eligibility with discounts at thousands of retailers
- Access to our colleague discount platform
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact care.talent@codigroup.co.uk or 0300 373 5262 quoting job ref 510011
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We just need an up-to-date CV along with a few contact details so that we can get back in touch with you.
We are interviewing on 20th August.
Who are Codi Group?
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
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