Financial and Contractual Responsibility

• Always follow procedures and policies when purchasing goods to include petty cash
• Consider value for money when carrying out all work activities
• Support the people we support to manage their finances appropriately where required
• Raise any concerns about the safety of the people we support finances to a line manager
• Provide hours of care and support to individual or groups of the people we support as requested by line manager
• Report to manager where care or support has not been provided for any reason
• Support the people we support to participate in recruitment selection as requested
• Take personal responsibility for ensuring you have the knowledge and skills to carry out any tasks requested

Service Delivery

• Ensure the delivery of quality services which may include lone working
• Follow all policies and procedures when carrying out care and support tasks
• Follow support plans and risk assessment guidance at all times
• Provide information about changing needs of the people we support
• Record all information as directed
• Accountable in ensuring all information related to the clients you key work is up-to-date and completed to a suitable quality standard
• Ensure that all day-to-day records are completed and inform manager where you are unable to document actions taken or require a more senior member of staff to amend a risk assessment
• Provide both direct and indirect support to the people we support across a team, areas as required
• Work hours will/may include evenings, weekends, and bank holiday working
• Carry out personal care in a safe and appropriate way following guidelines, policies, and procedures
• Provide advice and guidance to support workers carrying out personal care activity

Additional Responsibilities

• Provide information, support, and buddying to new support workers, volunteers, and apprentices as appropriate
• Work in a co-operative way at all times with other departments and external agencies
• Act as an ambassador for Outward at all times
• Treat the people we support with dignity and respect at all times, putting their needs at the forefront of all decision-making
• Follow the code of conduct at all times
• Read and follow policies and procedures
• Take personal responsibility for the safety of self and others at all times
• Work responsibly and appropriately with due regard to confidentiality, commercially sensitive information
• Comply with all legal and regulatory responsibilities as may fall to be applicable
• Appropriately record day-to-day intervention and observations of the people we support care and support activities
• Take all reasonable measures to follow all health and safety policies and procedures and appropriate legislation as applicable to the role
• Responsible for informing line manager where there is a health and safety concern
• Take all possible measures to keep the people we support safe, respond appropriately to risk, and report on safeguarding, accidents, and incidents as per policy and procedures
• Report and log repairs to landlord/Outward housing management, follow up any in-action

This job description is not an exhaustive list. You are expected to undertake any other duties as may be reasonably requested of you by your line manager.

Essential Criteria

• Good understanding of safeguarding and risk management in a care/support setting
• Knowledge of health and safety issues within supported housing or care environments
• Understanding of confidentiality, GDPR, and data protection principles
• Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access
• Right to Work in the UK. Please note: Outward will not provide visa sponsorship.
• Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training

Desirable Criteria

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Additional training in PBS, safeguarding, or housing-related legislation

How to Apply

The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meet the requirements of the role by referring to the Job Responsibilities and the Person Specification.

There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Benefits

• 25 days Annual Leave excluding Bank Holidays (pro rata for part-time)
• Comprehensive Learning & Development Programme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme

Diversity and Safeguarding at Outward

We are committed to equal opportunities and welcome applications from all sections of the community.

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing, and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI). Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates.