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Everyturn Mental Health

Support Worker

Newcastle upon Tyne
Posted about 20 hours ago
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We have an exciting opportunity for a Support Worker to join our dedicated team at Jubilee Mews on a part-time basis (30 hours per week) for a 4-month fixed-term contract.

  • Time and a third (1.3x hourly rate) for hours worked after 8pm and on Saturdays
  • Time and three fifths (1.6x hourly rate) for Sundays and Bank Holidays

Please note: This role is not eligible for sponsorship as it does not meet the requirements set out by UK Visas and Immigration.

About The Role

Jubilee Mews is a specialist 24-hour adult mental health service supporting people who experience complex mental health needs and may face multiple, interconnected challenges in their daily lives. Many of the people we support have experienced significant trauma, and some may communicate distress through behaviours that challenge. We believe that behaviour is a form of communication, and we focus on understanding the individual behind it.

As a Support Worker, you will play a key role in helping people build confidence, develop independence and take positive steps towards their personal recovery goals. Working alongside Mental Health Nurses, Clinical Leads and a wider multidisciplinary team, you will provide compassionate, person-centred support that promotes wellbeing, stability and empowerment.

Our approach is based on collaboration, trust and positive risk-taking. We work in the least restrictive way possible, providing "just enough" support to enable people to grow in confidence, develop skills and move towards greater independence within their community.

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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

No two days are the same. You may support individuals with day-to-day living skills, encourage engagement with activities and appointments, help them build social connections, or simply be there to listen and provide reassurance when it is needed most.

As Jubilee Mews operates 24 hours a day, this role involves working a rota that includes days, evenings, weekends and waking night shifts.

About You

We're looking for someone who is compassionate, resilient and committed to making a genuine difference in people's lives.

You Will Ideally Have

  • Experience of working with people with complex mental health needs, including those who may present behaviours that challenge.
  • A passion for supporting people to achieve their goals and reach their potential.
  • The ability to build positive, trusting and professional relationships.
  • Strong communication and interpersonal skills.
  • A collaborative approach and the ability to work effectively as part of a team.
  • An understanding of professional boundaries and safeguarding responsibilities.
  • A flexible and positive attitude towards supporting people in a 24-hour service environment.

Most importantly, you'll share our belief that every person deserves the opportunity to recover, thrive and live a fulfilling life.

What We Offer In Return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

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  • 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro rata for part-time and the option to purchase or sell days
  • Enhanced pension
  • Wagestream - ability to release earnings, giving you instant access to your pay
  • Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
  • Enhanced life assurance scheme, payment being three times your annual salary
  • Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

We particularly encourage applicants from ethnic minority backgrounds, as we strive to ensure our service reflects the diversity within our locality.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

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Skills

Mental Health Support
Crisis Intervention
Person-Centred Care
Communication Skills
Interpersonal Skills
Safeguarding
Team Collaboration
Professional Boundaries
Behavioral Management
Recovery Planning

Location

Newcastle upon Tyne, England, United Kingdom

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