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Together for Mental Wellbeing

Support Worker Waveney Services

London Borough of Southwark
£13.06/hr
Posted 1 day ago
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Support Worker Waveney Services

Compensation: £13.06 per hour (basic salary) plus up to £3630 per annum (geographical allowance)

We are looking for a relief member of staff to work alongside our amazing team of Wellbeing Workers. The role involves supporting people experiencing mental distress providing a welcoming, safe and compassionate environment. Southwark Community Sanctuary offers a supportive environment for people in the evenings (we are open from 2-10pm) and weekends as an alternative for A&E. Workers will support people to devise safety plans, work on coping techniques, identify personal goals and connect people to resources in their local area. We offer up to 6 sessions. Ideally we would want people who can commit to at least a day a week.

Application Details

  • Application Deadline: August 02, 2026
  • Department: Operations
  • Employment Type: Full Time
  • Location: Southwark Community Sanctuary
  • Workplace Type: Onsite
  • Compensation: £13.06 per hour (basic salary) plus up to £3630 per annum (geographical allowance)
  • Reporting To: Lisa-Marie Brant

Key Responsibilities

Functional Responsibilities

  • Establish and maintain relationships of trust with service users, in order to build engagement.
  • Support people experiencing mental distress in an empathic, professional manner.
  • Help service users to set, prioritise and achieve personal goals, to increase hope, motivation and ambition.
  • Work alongside individuals to develop and review robust assessments, safety management plans and personalised recovery support plans.
  • Contributing to the protection of individuals from the risk of abuse and self-harm.
  • Value the lived experience of service users and enable them to use that experience to support each other and improve their Together service.
  • Communicate effectively with individuals from a wide variety of backgrounds including people from marginalised or minority groups.
  • Share knowledge, skills and experience within the team while observing confidentiality.
  • Work with professionals from other agencies and make onward referrals, linking service users into other community opportunities.
  • Record and report on activity and outcomes, sharing examples of good practice.
  • Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems.
  • Participate in mandatory and job-related courses, learning activities and a commitment to own continuous professional development.
  • Maintain professional boundaries in all aspects of work with service users.
  • Work evenings and weekends.

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Skills, Knowledge & Expertise

Essential

  • Minimum of GCSE or Level II qualification in English, or equivalent
  • Experience of working alongside individuals experiencing mental distress and in partnership with them
  • Able to establish and maintain a safe environment
  • Willing and able to collaborate with colleagues and other organisations
  • Basic competence in the use of email and word processing software and computerised systems for service user records and reports
  • Demonstrate problem-solving skills relating to housing, welfare benefits, education and relationships
  • Able to produce clear records and reports in English

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Desirable

  • Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
  • Lived experience of mental distress
  • NVQ Level II in Health and Social Care, or equivalent

Job Benefits

About Together For Mental Wellbeing

Together for Mental Wellbeing is a national charity that supports people with mental health issues to lead fulfilling and independent lives.

We value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us.

Founded in 1879, today we work with approximately 4,500 people every month - at around 70 locations across England.

Our services include support in the community, accommodation-based support, advocacy, and criminal justice services.

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be yourself, welcoming applications from people from diverse communities and backgrounds who share our values.

As an employer, we are committed to making any reasonable adjustments during the recruitment process.

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  • Stage 4: Hired

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Skills

Mental Health Support
Crisis Intervention
Safety Planning
Case Management
Risk Assessment
Empathy
Interpersonal Communication
Problem Solving
Record Keeping
Collaboration
Word Processing
Email Communication

Location

London Borough of Southwark, England, United Kingdom

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