Shared Services Partnership
Support Worker WCC624973
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Job Details:
Salary range: £35,493 - £38,748 per annum. Salary negotiable depending upon experience
Work location: 131 Droop Street, London W10 4DB
Hours per week: 36
Contract type: Fixed term until 20 August 2027
Vetting requirements: Enhanced DBS Check
Closing date: 27 September 2026
Interview date: 6 and 7 October 2026
About Us:
THE EXTRAORDINARY STORY OF GIRO’S PERSUASIVE POWERS
The Adult Services team in Westminster City Council is a world of extraordinary stories. We love it when our work touches lives. Take Stepping to the Beat, our 3k walk, jog or run for people with learning or physical disabilities or Autism, their families and carers. It’s a life-affirming, music-based event Coreen and Claudia are massively proud of – and they were keen for people to spread the word. So, imagine how thrilled they were when one of our residents, Giro, did just that. Advocating for people with disabilities at a planning meeting for transport in London, he was proudly wearing his event medal. And he decided to use it to encourage others. As he passed it around the room, Giro inspired lots more people with disabilities to get involved. Infectious enthusiasm goes a long way here.
Please view the extraordinary story of Giro’s Persuasive Powers here.
The Role:
As a Support Worker with our Adult Services Directorate, you can make your own powerful contribution to Westminster’s success. We are a leading in-house and community-based service, and work with adults and young people with learning disabilities, autism and other challenging conditions, and when you join us you’ll focus on ensuring that each customer is central to the decisions that are made about their life.
Offering support and encouragement relating to activities and employment opportunities that maximise choice and participation, and making an important contribution to empathetic, person-centred planning, you’ll also ensure that customers can use their preferred method of communication while participating in the decisions that effect them.
Committed to liaising with the significant people in each customer’s circle, and providing thoughtful and caring support in areas of intimate and personal care, including manual handling, toileting, bathing, dressing, eating, drinking and the administration of medication, you’ll also support people with physical disabilities, including those in wheelchairs. Acting as an escort and – if you hold a UK driving licence – a driver, we’ll expect you to report to your manager anything that might affect the health and safety of any customer, colleague or member of the public.
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You’ll be expected to undertake a number of administrative tasks, including the completion of session evaluations, communication plans and risk assessments, and when required, contribute to problem solving. Committed to using confidentiality guidelines when handling customers’ information, and dedicated to promoting the rights of everyone you work with, you’ll make an important contribution to team planning and service development, and ensure that support is person-centred. Evaluating one-to-one and group sessions, and keeping up to speed with the latest legislation, policies and safeguarding initiatives, we’ll also expect you to attend regular supervision and performance appraisals, and commit to your own learning and development.
Please refer to the Job Description for more information.
About You:
To be a success in this important role, you should have well-developed experience of working with people with complex and enduring support needs, and be capable of planning and contributing to individual support and group activities that meet individual, person-centred requirements. And of course, it’s vital that you possess good knowledge of current legislation relating to capacity, consent and safeguarding, and a strong commitment to the promotion of individual equity, diversity and human rights.
A friendly, approachable and collaborative team worker, you should be ready to use your strong communication skills as you work in partnership with our customers, their carers, case managers, health professionals and agencies. We’ll also expect you to be dedicated to empowering the people you’re supporting, and with this in mind should be capable of providing personal and intimate care, including moving and handling when required.
It’s important that you have the skills to work with customers whose behaviour may cause harm to themselves, other people or the environment, and the interpersonal skills necessary to guide more junior members of staff, sharing knowledge and expertise with the team to facilitate individual development. A confident user of IT systems and capable of keeping accurate records and carrying out assessments, you should also possess a good level of written English and basic financial skills. A full UK driving licence would be desirable, as would an NVQ, Diploma or comparable qualification in Social Care at Level 3, and as you may have to work some evenings and weekends, you should be both flexible and adaptable. You should also be aware that this is a fixed-term contract for maternity cover.
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Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/
As a forward-thinking Council, we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
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