Guardian Jobs
Supporter Care Assistant, HARRIS HILL
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Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: August – December 2025
Hours: 34 hours per week
I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
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Key Responsibilities:
- Handling phone and email enquiries from campaign participants
- Logging supporter interactions and updating records in the CRM
- Processing donations accurately
- Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
- Warm, personable, and confident speaking with supporters
- Comfortable managing calls and admin tasks simultaneously
- Detail-oriented and organised
- Based in London (due to office-based days)
- Experience with supporter care or databases is a plus – full training provided
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If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online today to register your interest – interviews happening quickly.
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