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Supporter Relationship Manager
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Supporter Relationship Manager
WaterAid | London | Hybrid
£47,423 per year | Permanent | Full-time
WaterAid is looking for an experienced Supporter Relationship Manager to build meaningful relationships with key supporters and strengthen long-term engagement and income.
Working within the Legacy and In Memory Team, you will help deliver a personalised supporter experience across legacy, mid-value, and other priority supporter audiences.
Key Responsibilities
- Building trusted relationships with supporters
- Delivering tailored stewardship and engagement activity
- Developing a key supporter experience strategy
- Organising online and in-person supporter events
- Identifying opportunities for lifetime and legacy giving
- Collaborating across fundraising and engagement teams
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You will have experience in fundraising, supporter engagement, relationship management, or a comparable customer-focused environment. Strong communication, stakeholder-management, and interpersonal skills are essential.
WaterAid operates a hybrid working model, with approximately two days per week spent in the London office, at external meetings, or travelling.
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Benefits
- 36 days’ annual leave, including Bank Holidays
- Employer pension contributions of up to 10%
- Flexible and hybrid working
- Enhanced family leave
- Paid volunteering days
- Sabbatical opportunities after the qualifying period
Applications close at 12:00pm on Monday 24 August 2026.
Please click through the apply button to view more details and apply for the position.
WaterAid welcomes applications from people from all backgrounds and is committed to creating an inclusive workplace.
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