Mind
Supporter Strategy and Insight Analyst
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About The Team
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us on this exciting journey?
At Mind, we're ambitious about the future. We know that better use of data, insight and technology can help us build stronger relationships with our supporters, make better decisions and ultimately help more people experiencing mental health problems.
Our Analytics and Insight Team plays a key role in making that happen.
We're a small, friendly and ambitious team that enjoys solving complex problems and finding better ways of working. We partner with colleagues across fundraising, marketing, digital and technology to turn data into practical insight that improves supporter experience and helps shape strategic decisions.
This is an exciting time to join us. Over the past few years, we've transformed how we use data across fundraising. We've developed award-winning supporter journeys, introduced predictive modelling and automation, built new dashboards and reporting, and continue to explore new ways of using insight to improve performance and supporter engagement.
We're not just producing reports—we're helping shape the future of fundraising at Mind.
This role offers the opportunity to work with one of the largest supporter datasets in the charity sector, using tools including FastStats, SQL and Power BI to solve real business challenges. You'll work on projects that influence campaign strategy, improve supporter journeys and help colleagues make confident, evidence-based decisions.
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We're looking for someone who's naturally curious, enjoys asking questions and loves turning data into meaningful insight. Whether you've identified a new audience, built a predictive model or uncovered an opportunity that changed the direction of a campaign, you'll enjoy seeing your work make a real difference.
Most importantly, you'll be joining a supportive team that enjoys working together, sharing ideas and helping each other develop. We celebrate success, learn from challenges and are always looking for better ways to do things.
If you're looking for a role where your analytical skills will have real impact, we'd love to hear from you.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
As Our Supporter Strategy And Insight Analyst, You'll
- Deliver high-quality analysis and audience insight that supports fundraising strategy and improves supporter experience.
- Build supporter segmentations, profiles and predictive models to help teams target the right audiences more effectively.
- Use FastStats, SQL, Power BI and other analytical tools to analyse large datasets and identify trends, opportunities and actionable insight.
- Work closely with colleagues across fundraising, marketing, digital and technology to understand business challenges and recommend data-led solutions.
- Design and maintain dashboards and reports that help stakeholders monitor performance and make informed decisions.
- Identify opportunities to improve supporter journeys through behavioural analysis, profiling and modelling.
- Present complex analysis in a clear and engaging way for both technical and non-technical audiences.
- Maintain high standards of data quality, governance and GDPR compliance.
- Keep up to date with new analytical techniques and technologies, sharing ideas that help the team continue to innovate.
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Why join us?
This is much more than a reporting role.
You'll have the opportunity to work on interesting analytical challenges, influence strategic decisions and help shape the future of data and insight at one of the UK's leading mental health charities.
You'll work with modern analytical tools including FastStats, SQL, Power BI and predictive modelling, while collaborating with experienced colleagues who genuinely value data and the difference it can make.
We're proud of the culture we've built. We trust people to take ownership, encourage new ideas, support each other's development and celebrate success together.
If you're looking for a role where you can continue to develop your technical skills, work on meaningful projects and make a genuine difference, we'd love to welcome you to our team.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We may close this advert before the advertised closing date if we receive a significant number of applications.
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