Entergy
Supv, Field Work Mgmt Ops (LC)
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Supv, Field Work Mgmt Ops (LC)
Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
JOB SUMMARY/PURPOSE
This position is a critical driver in improving overall reliability in each jurisdiction. It has responsibility for the implementation of work management programs and for consistent application. The Supervisor of Work Management is responsible for the day-to-day execution of the long-cycle Work Management operating model. This position coaches employees, ensures work is prepared for execution, resolves work readiness barriers, and escalates risks that affect schedule reliability, resource utilization, customer commitments, and field productivity.
JOB DUTIES/RESPONSIBILITIES
- Supervise long-cycle Work Management personnel, including Work Management Planners and operational support roles, by providing leadership, coaching, training, performance feedback, and accountability for standardized work execution.
- Lead long-cycle Work Management activities, including work identification, prioritization, planning, work readiness, backlog management, capacity planning, forecasting, and schedule readiness.
- Monitor planning performance, work readiness, backlog health, forecast accuracy, resource utilization, and schedule readiness; identify performance gaps and implement corrective actions.
- Oversee work package quality, material and permit readiness, outage coordination, labor estimates, and execution readiness to ensure work is prepared for safe and efficient field execution.
- Partner with Asset Management, Operations, Engineering, Supply Chain, Vegetation, Construction, Reliability, and other stakeholders to identify optimal resource plans, resolve planning constraints, improve work readiness, and reduce execution risk.
- Drive adoption of standardized Work Management processes, technologies, reporting, and data quality expectations while supporting storm response, emergency restoration, business continuity, and other operational priorities.
- Provide status reports and scorecards to support accountability of goals set within Power Delivery: contractor governance, overtime governance, schedule adherence, manhour productivity, workorder throughput, and commitments met, etc.
- Serve as escalation point for issues on the team with scheduling and dispatching.
- Work with the Field Work Management Manager to provide technical oversight of the Planners to lead a coordinated deployment of resources across the jurisdiction.
- Serve as a member of the Incident Response Team during storm events.
MINIMUM REQUIREMENTS
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Minimum education required of the position
- Bachelor's degree in Business, Engineering, Management, or related field preferred; equivalent utility operations, planning, engineering, construction, Work Management, or field operations experience may be considered.
Minimum experience required of the position
- Minimum 8 years of progressively responsible utility operations, planning, engineering, Work Management, construction, field operations, or related operational experience.
Minimum knowledge, skills, and abilities required of the position
- Strong understanding of long-cycle Work Management principles, including work identification, planning, prioritization, work readiness, backlog management, forecasting, capacity planning, and schedule development.
- Ability to supervise, coach, train, hold accountable, and develop employees in a standardized operating environment.
- Ability to use dashboards, reports, and operational reviews to identify planning issues, explain root causes, and implement practical corrective actions.
- Strong working knowledge of utility construction, maintenance, reliability, customer-driven work, capital work, inspection programs, and planned field execution.
- Ability to influence field leaders, planners, engineering, and functional partners to resolve work readiness issues and improve execution outcomes.
- Knowledge of planning governance, work package quality standards, readiness reviews, backlog management, forecast development, and planning performance metrics.
- Strong communication skills with the ability to explain operational issues, planning risks, performance gaps, and business impacts clearly to employees, partners, and management.
- Proficiency with Work Management, planning, reporting, and Microsoft Office tools.
WORKING CONDITIONS
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Primary Location: Arkansas-Little Rock
Job Function: Field & Skilled Trade
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 2
Req ID: 125153
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
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EEO Statement:
The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:
Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process, please click here and provide your name, contact number, the accommodation requested, and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
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