OhioHealth
Surgery Scheduler - Neurosurgery Riverside (Remote)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.
Job Description Summary:
This position is remote, but candidates will be expected to occasionally come into office. Candidates must live in the state of Ohio. The Scheduling Coordinator is responsible for the daily scheduling of all in-patient and/or out-patient procedures. Verifies demographic and insurance information. Requires knowledge of medical procedures and terminology. Provides exceptional customer service. Educates patients of where they need to check in for procedures and how to come prepared.
Responsibilities And Duties:
-
70% Scheduling Functions:
- Screens and directs telephone calls, scheduling patients services for all Centers.
- Provides detailed information on all services and resources in multiple departments and services.
- Interviews and obtains necessary information to process patient registration.
- Updates each patient pre-registration, coordinates cancellation and re-scheduling, takes calls from various areas of health centers regarding patient's schedule or status.
- Monitors progress of daily schedules.
-
20% Customer Service:
- Screens and directs calls within three rings and according to established quality customer service standards.
- Informs management of patient complaints or other service concerns.
- Maintains confidentiality in all communications.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
5% Coordination:
- Identifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department managers, and office staff regarding needs.
-
5% Problem Solving:
- Identifies and implements problem solutions.
- Participates in department process improvement efforts.
- Participates in meetings, work related classes and orientation of coworkers.
-
Performs other miscellaneous duties as needed.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
- High School or GED (Required)
Additional Job Description:
- Knowledge of medical procedures
- Basic computer and typing skills
- 2 years experience in a healthcare setting or 2 years scheduling experience
- 2 years secretarial or unit clerk experience
This position is remote, but candidates will be expected to occasionally come into office. Candidates must live in the state of Ohio. The Scheduling Coordinator is responsible for the daily scheduling of all in-patient and/or out-patient procedures. Verifies demographic and insurance information. Requires knowledge of medical procedures and terminology. Provides exceptional customer service. Educates patients of where they need to check in for procedures and how to come prepared.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Neurosurgery Riverside
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location