MAPP
Sustainability Manager
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Sustainability Manager
Department: Sustainability
Employment Type: Full Time
Location: MAPP London Workspace
Compensation: £45,000 - £55,000 / year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
We believe property management can be a force for good. That’s why we focus on making buildings work — not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach.
Most job descriptions read like a recipe without showing you what the finished dish should look like. We’d rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP.
If this role excites you and you think you could make a difference here, we’d encourage you to apply — even if you don’t tick every box. We’re interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work.
MAPP is an equal opportunities employer. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship.
Inclusion at MAPP
We want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger.
Our values and how we work
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly.
We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events.
High expectations & employee ownership
What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders — our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax-free to each individual.
Being employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture.
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In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters.
Why join MAPP?
This role gives you the opportunity to be part of something a little bit special in property management. We’re always looking for great character — that’s what makes someone a MAPP person. If that sounds like you, we’d love to hear from you.
A few facts about MAPP you might like to know:
Our engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.
Title, Team and Role Summary
Title: Sustainability Manager
Team: Sustainability
Who Does This Role Report Into? Associate Director - Sustainability
Role Summary / Purpose and Scope
Own and drive sustainability across a portfolio of client assets, working in partnership with clients, investors and MAPP Property Management teams to identify, prioritise and deliver opportunities that enhance asset performance, resilience and provide long-term value.
The role will provide strategic and practical sustainability leadership across the portfolio, translating client and investor objectives into clear priorities, actionable plans and measurable outcomes. Responsibilities will include developing and implementing asset and portfolio sustainability strategies, advising on improvement opportunities, coordinating and tracking initiatives, working with sustainability data and reporting, and supporting portfolio submissions, benchmarks and building certifications.
The Sustainability Manager will build strong relationships with clients, investors and internal stakeholders, embedding sustainability priorities across asset and property management activities. The role will oversee portfolio performance, drive continuous improvement and deliver measurable outcomes across asset performance, climate risk, operational efficiency and sustainability credentials.
Skills, Knowledge and Values
Skills (People & Technical)
- Provide clear, commercially aware sustainability advice, translating requirements, data and trends into practical asset-level recommendations.
- Support clients in reducing energy consumption, carbon emissions and operational costs and in progressing towards net zero.
- Experience with carbon emissions management and reporting, including Scope 1, 2 and 3, and relevant frameworks such as GRESB, CDP, ESOS, GHG Protocol and Science Based Targets.
- Support clients with evolving sustainability and compliance requirements, including climate risk, energy performance, net zero transition and investor reporting.
- Work with MAPP property and site teams, occupiers, suppliers and contractors to implement initiatives and improve sustainability data, reporting and performance.
- Support portfolio submissions, building certifications, new business pitches and the development of MAPP’s sustainability and social value services.
- Support clients in responding to the evolving sustainability and compliance landscape, including energy performance expectations, net zero transition planning, occupier engagement, climate resilience, responsible procurement and investor reporting requirements across managed assets.
- Take ownership, manage priorities effectively, embrace change and technology, and demonstrate a commitment to continuous improvement.
- Support the team with new business pitching to clients and responding to bids.
- Engage with stakeholders across MAPP’s supply chain and our clients’ organisations, working with suppliers, contractors and managing agents to embed sustainability into procurement, service delivery and site operations.
- Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements.
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Values & Behaviour
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work including attention to delivery to all stakeholders
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
- Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
- Strong written and verbal communications including report writing
Experience and Salary
Level of Experience / Certifications:
- Minimum 3 years of ESG, Sustainability and Social Value roles
- Experience of working in the Real Estate or Facilities Management sector would be desirable
- Experience supporting energy management, metering strategies, audits, decarbonisation plans, renewable energy opportunities, operational efficiency measures or net zero pathway delivery would be advantageous.
- A good working knowledge of ESG reporting, investor disclosure and sustainability performance frameworks relevant to real estate portfolios would be advantageous.
- Experience supporting or coordinating building-level sustainability certifications and assessments such as BREEAM, Fitwel, WELL, NABERS UK, EPC improvement planning or equivalent asset-level schemes would be advantageous.
- A degree in a relevant discipline (environment, sustainability or energy-related subjects would be an advantage.
Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
Salary Range (Based on Experience)
- £45,000 - £55,000 per annum, depending on experience.
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