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Swindon and Wiltshire Sexual Assault Referral Centre (SARC) Coordinator
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Location: Swindon
Salary: A GBP 25,954 (pro:rata) per annum rising to A GBP 26,364 (pro:rata) per annum on successful completion of probation.
Vacancy Type: Permanent, Part Time, (30 hours per week)
Closing Date: 21st of September 2026
About the Role
The Swindon Sexual Assault Referral Centre (SARC) is looking for a part-time office-based coordinator to support the smooth running of the Service. The post holder will work alongside and support the SARC Manager and SARC Team Leader.
Key Responsibilities
- Central point of contact for the Manager and Team Leader of the service
- Day-to-day coordination and delivery of all administration duties
- Taking calls and liaising with clients and professionals
- Completing follow-up calls
- Processing cases and referrals on the SARC Client Management System
- Working to support clients of historic sexual assault or rape
- Managing emails and all other correspondence
- Ability to work to tight deadlines
- Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met.
- Support stock control and ordering processes to ensure SARC is appropriately resourced.
- Will be required to complete forensic cleaning within the SARC (full training and equipment will be provided).
- Will be required to support with engagement and outreach events with the Swindon SARC team in communities across Wiltshire.
- To complete regular audits to ensure accuracy and compliance with necessary accreditations.
- Will attend / complete all training as required, whether in-person or online.
- Will attend all SARC Team Meetings every third Monday of each month from 17:30 to 19:00 (can be paid at A GBP 13.10 p/h or taken back as Time Off In Lieu).
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Essential Requirements
- Will need to provide a DNA sample to both the Swindon and Gloucester SARCs for inclusion on the elimination database.
- English Language and Mathematics GCSE or equivalent grade C or above
- Demonstrable proficiency in Intermediate IT skills (Microsoft Office)
- Experience and ability to design, maintain and develop administrative systems and spreadsheets / databases
- Compassionate and empathetic with an ability to speak to people at a time of crisis
- Affinity with ethos of the charity (Living in a society free from Sexual Violence)
- Flexibility and the ability to adapt according to the needs of the service
- Full / clean Driving Licence and access to a vehicle
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