HPC Jobs Service
System Administrator
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The HPC Jobs Service supports local people into exciting, long-term careers across our Project.
System Administrator Wilson James HPC
Permanent
Benefits:
- Salary starting from £29,000 per annum (depending on experience)
- 8.65% bonus
- Travel allowance
- HPC free transport service to and from site.
- 25 days annual leave
- Life assurance scheme
- Company sick pay
- Pension Scheme 5% employer contribution
- Access to online GP service for you and your dependant.
- Access to an industry-leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme.
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression.
Fulcrum Responsibilities
- Monitor the Fulcrum Support mailbox and reply to all correspondence.
- Maintain the fulcrum software on behalf of Wilson James
- Responsible for delivering the Wilson James HPC help desk
- Deliver 'up-time' KPIs for systems on behalf of Wilson James.
- Ensure system training is updated and relevant to all users. This includes the maintenance of training material.
- Ensure system software developments are delivered in controlled manner through correct business change procedures.
- Ensure system continuous improvement plan is drafted and delivered to support the operational CI plan.
- Comfortable managing 3rd party operatives, collaborative with construction partners at all levels.
- Ensure Wilson James cyber security protocols are maintained in line with current policy.
- Compile accurate daily reports and forward to relevant departments and contractors.
- Attend daily meetings as allocated by management
- Follow the escalation process when required
- Ensure all records are updated
- Undertake any other work as directed by the Scheduling Manager or Team Leader
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Stakeholder Collaboration & Client Engagement
- Represent Wilson James in client meetings, or arrange attendance.
- Foster collaborative relationships with clients, contractors, and key stakeholders
- Ensure proactive communication between all parties to provide required level of service
Other Responsibilities
- To ensure all documentation is stored in line with correct procedures and requirements
- Attend contractor, internal and NNB meetings relevant to the job role.
- Ensure Wilson James cyber security protocols are maintained in line with current policy.
- Work in accordance with:
- Wilson James policies, site procedures and training provided
- Wilson James core values:
- We are fair and honest in all our activities;
- We treat each other with dignity and respect;
- We are responsible for all our actions and accountable for their consequences;
- We have an environment that enables and supports effective communication;
- We will continuously develop safe systems of work to ensure no one is placed at risk in our workplaces.
- Customer policies
- Carry out any other reasonable request as required by your Line Manager or the Customer
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Qualifications:
Essential
- CITB Operative H&S test (must be completed before the start date)
Desirable
- First Aid at work
- CSCS Card
- Manual handling
- Driving Licence
- Site Specific Information
Experience:
Essential
- Digital tools (TMS/DMS) and reporting experience.
- ServiceNow/Talk too experience
- Excellent organisational skills
- Strong written and verbal communication skills
- Ability to build trust and rapport, fostering strong internal and external relationships
- Strong IT skills, particularly with scheduling software and logistics systems
- Customer-focused mindset with a commitment to high service standards
- Willingness to take ownership and responsibility
- Reliable work ethic with the ability to maintain a structured routine
- Team player with a collaborative approach
- Awareness of equality and diversity principles in a workplace setting
- Self-motivated, capable of quickly understanding new processes with minimal support
- Experience in radio communications for operational coordination
Desirable
- Software development.
- Previous experience using scheduling systems or similar software
- Power BI dashboards
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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