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System Optimisation Lead
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About The Role
The System Optimisation Lead position in London offers a six-month initial contract at £680 per day (Inside IR35). You will implement, configure, and support critical enterprise systems across transformation initiatives, ensuring they deliver maximum value. Working closely with business stakeholders, third-party vendors, and internal teams, you will manage upgrades, resolve functionality issues, and provide training on system capabilities. This contract requires a hands-on professional who can guide colleagues on best practices while driving operational effectiveness. Prior experience with system rollouts and stakeholder management is essential for this role.
System Optimisation Lead
6 month contract initially
£680 per day (Inside)
This role will be responsible for supporting, implementing, configuring, and optimising business-critical systems across a range of transformation initiatives.
The successful candidate will be responsible for system functionality, working closely with business stakeholders, third-party vendors, and internal teams to ensure systems are operating effectively and delivering maximum value.
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The role will also involve providing training, guidance, and support to users and colleagues on system capabilities and best practices.
Main Responsibilities
- Lead the implementation, configuration, and ongoing support of enterprise systems and applications.
- Perform system upgrades, updates, patching activities, and configuration changes to ensure platforms remain secure and optimised.
- Act as the technical subject matter expert for assigned systems, providing guidance and best practice recommendations to stakeholders.
- Troubleshoot, investigate, and resolve system issues across both front-end and back-end environments.
- Liaise directly with third-party vendors and software providers to manage incidents, resolve technical issues, and maximise system functionality.
- Review and optimise system performance, configurations, workflows, and integrations to improve user experience and operational efficiency.
- Support testing activities, including system, integration, user acceptance, and post-implementation testing.
- Deliver training, coaching, and user support to colleagues and business users to improve adoption and utilisation of system functionality.
- Build strong working relationships with internal stakeholders, technical teams, suppliers, and programme delivery teams.
- Provide regular reporting, updates, and management information to stakeholders and project teams.
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Essential Requirements
- Experience in organisational design, transformation or change.
- Demonstrated experience in leading technology-driven change or large-scale system implementations.
- Experience delivering user training, coaching, and guidance on system functionality and best practices.
- Strong stakeholder management and communication skills with the ability to engage both technical and non-technical audiences.
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