Ipsum
System Support Engineer
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Location: Ilkeston (On Site)
Employment type: Full Time, Permanent
Working Hours: Monday to Friday
What’s In It For You…
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.
- 25 days annual leave plus bank holidays
- Option to buy up to 5 additional holidays
- Group Personal Pension Plan
- Career development & progression with the opportunity to earn professional qualifications
- 24/7 access to a virtual GP and Mental health support & counselling services
- Cycle to Work scheme
- Discount club - supermarkets, phone bills, gyms & more!
- Life assurance cover
- Long service recognition
- Enhanced Maternity Pay
- Paid volunteering opportunities in your community
About The Role…
As a System Support Engineer at Core Controls, you are responsible for ensuring the smooth operation and maintenance of our clients’ control systems. You play a vital role in conducting regular maintenance activities, identifying potential issues, and implementing preventive measures to minimise downtime.
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As a Systems Support Engineer you will…
- Travel across the UK to conduct routine maintenance activities on our clients’ system controls equipment and components according to maintenance schedules and established procedures.
- Provide technical support to our clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimise stoppage.
- Ensure compliance with safety regulations and industry standards throughout the installation process.
- Negotiate with the supply chain to obtain the best pricing possible
About You…
You’re a practical, customer-focused engineer with strong fault-finding and troubleshooting skills in control systems and automation. You thrive in fast-paced environments, responding quickly to issues and delivering reliable solutions that minimise downtime. Adaptable and hands-on, you’re confident working independently on-site while maintaining high standards of safety, compliance, and documentation.
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You will be required to carry a phone 24/7 and must be available to a customer call out where necessary. Participate in the System Support London on-call rota where you will be required to stay in London for 1 week.
Our commitment to Equal Opportunities..
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
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Next steps...
If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info!
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