How You Can Make An Impact

In this exciting position, you will be at the centre of our operations, providing essential technical and production knowledge that drives our business forward. You'll ensure our services run smoothly and on time while maintaining industry leading performance standards. Every day will bring new challenges and opportunities for you to make an impact in a fast-paced, rewarding environment.

Your Tasks and Responsibilities:

• Undertake fault finding and identify the associated repair required.
• Provide support across the business for all condition monitoring and manually monitored systems on the train and its interfaces.
• Perform secondary checks of colleagues' work (four-eyes principle).
• Answer technical questions from colleagues and handle practical questions from clients.
• Provide assistance and technical feedback to the RAMS/Performance Engineer and depot production teams on technical incidents, including Line of Route Technicians as required.
• Identify risks within own scope of work, assess them, and provide options to mitigate or resolve them, ensuring compliance with relevant legislation.
• Review and summarise faults, failures, and actions taken by depot production teams as required by the RAMS/Performance Engineer.
• Mentor and support other members of the production team.
• Produce high-quality reports on all in-service and other defects, both at system and component levels, in the business Maintenance Management System (SRMS or other) and general report writing, whether technical, non-technical, or production related.
• Inform, negotiate, and persuade managers and colleagues to lead and support the development and implementation of improved systems and ways of working across the business.
• Observe all health and safety practices, including maintaining a tidy workplace and properly disposing of substances with a high environmental impact.
• Determine the best order of tasks to be performed in consultation with the (Shift) Production Manager and decide how to work with the available equipment and work instructions/maintenance list, based on knowledge and experience.
• Identify and manage personal effectiveness and development, both technical and non-technical.
• Support other parts of the business by providing technical coaching and/or mentoring, and quality assurance as required.
• Perform all other relevant work as requested, within reason. The above is not an exhaustive list.