Parametrix
Systems Administrator I
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Parametrix
Parametrix is a 100% employee-owned consulting firm helping clients deliver resilient infrastructure, vibrant and livable communities, and environmentally sustainable solutions. We are a team of professional construction managers, engineers, management consultants, planners, scientists, and surveyors dedicated to delivering outstanding client service. We build lasting partnerships and collaborate with our clients to envision possibilities and create tomorrow, together.
Recognized as a top workplace, we’re committed to a culture that values work-life balance, professional growth, and the well-being of our people.
About the Opportunity
As a Systems Administrator I, you'll provide first-line technical support for employees across the company while helping maintain our desktop, server, and network environments. You'll troubleshoot hardware and software issues, assist with user account administration, deploy technology solutions, and work closely with the broader Digital Services team to ensure reliable, secure IT operations.
Work Authorization: Applicants must be legally authorized to work in the United States at the time of application. Parametrix does not sponsor employment visas for this position now or in the future.
Your Role on the Team:
- Serve as a primary point of contact for employee technical support requests via phone, email, chat, and ticketing system.
- Troubleshoot and resolve hardware, software, printer, network, and Microsoft 365 issues.
- Install, configure, deploy, and maintain desktops, laptops, mobile devices, and peripherals.
- Create, modify, and manage user accounts, permissions, and access using Active Directory and related identity management tools.
- Support Windows workstations, server environments, and network-connected devices.
- Monitor system health and respond to alerts to help ensure reliable IT operations.
- Perform software installations, system updates, patches, and preventative maintenance.
- Assist with server, backup, and disaster recovery processes.
- Escalate complex issues to senior IT staff while documenting troubleshooting steps and resolutions.
- Partner with vendors and internal teams to resolve technical issues and support technology initiatives.
- Maintain accurate documentation of support requests, system configurations, and IT procedures.
- Contribute to technology improvement projects and other Digital Services initiatives as assigned.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Bring to the Team:
- Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
- Three to five years of experience providing technical support, systems administration, or help desk services.
- Experience supporting Windows operating systems, Microsoft 365, Active Directory, and enterprise desktop environments.
- Experience supporting VPNs, file services, printing, conferencing systems, and mobile devices
- Working knowledge of networking fundamentals, hardware troubleshooting, and system administration.
- Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.
- Experience with Microsoft Configuration Manager, Intune, PowerShell, application packaging, or automated software deployment
- Excellent problem-solving, organizational, and time management skills.
- Ability to manage multiple priorities in a fast-paced, service-oriented environment.
- Experience with Microsoft Intune, Entra ID (Azure Active Directory), virtualization, or endpoint management tools is a plus.
- Industry certifications such as CompTIA A+, Network+, Microsoft Certified, or equivalent are preferred.
Why Join Parametrix?
Employee Ownership & Great Benefits:
As a 100% employee-owned company, you will share in and contribute to Parametrix's success. You will earn stock in your Employee Stock Ownership Plan (ESOP) account and be an important contributor to our collective achievements.
Our Benefits include:
- Comprehensive Healthcare (medical, dental, vision, short- & long-term disability insurance)
- Employee Stock Ownership Plan (financial profit sharing)
- Performance-based bonuses
- 401(k) Plan
- Paid Time Off (both vacation & sick/wellness time accruals)
- Paid Holidays
- Parental Bonding Leave
- Exciting, Award-Winning Project Work: Our work earns recognition for its innovation and positive impact on communities, giving you the opportunity to contribute to projects that make a difference. Learn more at https://www.parametrix.com/our-work/
- Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible work arrangements to support our employee-owners' diverse needs. Whether it is hybrid, remote, or in-office, we provide options that allow you to work in a way that best suits your lifestyle while staying connected and engaged with your team.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Hourly Range
$35—$40 USD
Compensation is determined by factors such as education, experience, location, and role. As employee-owners, we are eligible for performance-based bonuses and our salaries are reviewed annually. We value transparency and look forward to discussing our compensation structure.
Our Commitment to You
Parametrix is committed to being an inclusive workplace, where team members of all backgrounds and experiences are welcome. As an equal opportunity employer, it is our policy and culture to provide opportunities to all persons based on merit and fitness to perform job duties. Employment decisions are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national or ethnic origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, religion, age (40 or older, as protected under the ADEA), disability (including physical, mental, or sensory), genetic information (including testing and characteristics), protected veteran status, or any other status or characteristic protected by applicable federal, state, or local laws or regulations.
At Parametrix, we are dedicated to encouraging an inclusive and accessible workplace. If you need any accommodations during the application or interview process, please let us know, and we will work with you to ensure your needs are met. We welcome and encourage candidates from all backgrounds to apply.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills