Netrolynx AI
Systems Developer
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About The Company
Brightwell is a leading organization committed to delivering innovative solutions within the pensions administration and financial services sector. Renowned for its dedication to excellence, Brightwell leverages cutting-edge technology and industry expertise to enhance operational efficiency and improve member experiences. The company fosters a collaborative and inclusive culture that values diversity, continuous learning, and professional growth. With a focus on integrity, innovation, and customer-centricity, Brightwell aims to set industry standards and contribute positively to the communities it serves.
About The Role
We are seeking a highly skilled and motivated Senior Systems Developer to join our Member Services team based in Chesterfield. In this pivotal role, you will be responsible for the configuration, support, and ongoing development of the IntelliPen Pensions Administration platform. Reporting directly to the Senior System Development Manager, you will collaborate closely with internal teams, third-party partners, and stakeholders to drive system enhancements that align with business objectives. Your expertise will ensure the platform remains robust, efficient, and capable of delivering exceptional service to our members. The ideal candidate will possess a strong technical background in pensions administration systems, a passion for problem-solving, and a proactive approach to continuous improvement and innovation.
Qualifications
The successful candidate will demonstrate a solid background in supporting and developing defined benefit pensions administration systems. Essential qualifications include a degree in Computer Science, Information Technology, or a related field, along with extensive hands-on experience in system configuration and development. Proficiency in SQL and a deep understanding of complex data queries are required. Candidates should have prior experience working with the IntelliPen platform or similar pension administration systems. Strong analytical skills, excellent communication abilities, and a proven track record of managing multiple projects simultaneously are vital. Familiarity with change management processes, testing strategies, and system governance standards is also essential. A commitment to continuous learning and staying abreast of technological advancements will distinguish the right candidate.
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Responsibilities
- Support the design, development, and enhancement of IntelliPen platform functionalities, including workflows, reporting, document generation, member portals, calculations, and integrations.
- Provide expert technical support to development teams and operational staff, resolving day-to-day incidents and complex system issues efficiently.
- Collaborate with internal change management and project teams, as well as external partners, to deliver system improvements that enhance user experience and operational efficiency.
- Work closely with the QA Lead to develop and execute comprehensive testing strategies, ensuring high-quality, reliable system releases.
- Partner with the Senior Service & Support Administrator and Development Manager to plan development roadmaps, manage sprint activities, and support a continuous delivery environment.
- Produce detailed development reports and analyze platform performance, demonstrating the impact of enhancements and supporting data-driven decision-making.
- Ensure all development activities adhere to industry standards, governance policies, and compliance requirements to maintain system integrity and security.
- Take ownership of solution design and implementation, providing technical leadership and mentoring colleagues to build system development capabilities across the organization.
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Benefits
Brightwell offers a comprehensive benefits package designed to support our employees' well-being and professional growth. Employees enjoy a competitive salary complemented by performance-based bonuses. Our flexible hybrid work model promotes work-life balance, allowing for remote and office-based work arrangements. We provide generous holiday entitlements, starting at 25 days plus bank holidays, increasing with service. Our pension scheme features employer contributions ranging from 15-17%, depending on age. Additional benefits include life insurance coverage at eight times salary, family-friendly policies such as extended maternity, adoption, and paternity leave, and access to free health assessments and health cash plans. We also support professional development through study assistance, and our Employee Assistance Programme offers confidential support. Access to the Wellhub wellness platform encourages healthy lifestyle choices and mental well-being.
Equal Opportunity
Brightwell is committed to fostering an inclusive and diverse workplace where all colleagues are valued and respected. We believe that a diverse workforce enhances innovation, creativity, and overall organizational success. Our policies promote fair treatment, equal access to opportunities, and ongoing support for all employees regardless of race, gender, age, disability, sexual orientation, or background. We actively encourage applications from underrepresented groups and are dedicated to creating an environment where everyone can thrive, contribute, and reach their full potential. Brightwell’s core values of Responsibility, Impact, Support, and Expertise underpin our commitment to equality and inclusion in everything we do.
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