Clio
Systems Engineer, Production
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Systems Engineer, Production
Systems Engineer, Production – Platform Team
At Clio
Clio is the global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely. We are transforming the legal experience by enhancing the lives of legal professionals while increasing access to justice.
This role is available to candidates across the UK.
About the Team
The Systems Engineering team builds and operates the systems that power all of Clio’s cloud-based products and services. We design, automate, and maintain the infrastructure that enables global teams to deliver reliable, secure, and scalable solutions to thousands of customers daily.
Our mission: To make deploying and operating software effortless and safe by focusing on automation, observability, and reliability. We ensure every engineering team at Clio can move faster and with confidence while enabling dynamic collaboration with engineers globally—driving technical excellence across production environments.
The Role
Who You Are
You are an experienced platform engineer—comfortable writing code and designing cloud architecture. You thrive in environments where infrastructure must be scalable, secure, and self-healing. You handle complexity with curiosity and maintain calm while solving challenges, balancing communication, mentorship, and technical depth.
Key Responsibilities
- Design, build, and maintain AWS infrastructure supporting Clio’s production environments, including AWS services like RDS, EKS, and Lambda.
- Implement and evolve Infrastructure-as-Code (IaC) using Terraform, ensuring reproducibility and regulatory compliance.
- Partner with developers to improve CI/CD pipelines, deployment strategies, and developer experience (DX).
- Enhance observability and reliability, refining alerting, monitoring, and incident response across platforms.
- Optimise cloud architecture for performance, cost efficiency, and security posture.
- Collaborate cross-functionally with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.
- Mentor and guide team members, fostering a culture of technical excellence and continuous learning.
- Define proactive “agentic” patterns for building cloud infrastructure—applying modern infrastructure and dependability principles.
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Requirements
Ideal Experience
- Experience designing, deploying, and operating AWS infrastructure at scale (e.g., VPCs, IAM, networking, storage).
- Proficiency with architectural components like:
- Load balancers (Application/Network Load Balancers)
- Container orchestration (preferably EKS)
- Database optimisation for relational (MySQL, Aurora) or non-relational stores (e.g., DynamoDB).
- CI/CD pipelines (Buildkite, AWS CodePipeline, GitHub Actions).
- Hands-on experience with:
- Linux systems administration (networks, web servers, logs).
- Automation frameworks, including custom scripting.
Strong Baseline
- IaC tools: Terraform (or equivalent such as CloudFormation, Pulumi) for provisioning infrastructure.
- Predictive incident handling: knowledge of monitoring platforms (e.g., Datadog, Prometheus, Grafana, or AWS CloudWatch).
- Dev-Security’s partnership: Familiarity with security best practices in cloud deployments (platform-hardened code, least-privilege access, secrets management).
Nice-to-Have
- Experience in AI or ML infrastructure (e.g., MLOps, AI-native pipelines).
- Competence in cloud security automation (e.g., SCPs, guardrails, compliance tags).
- Prior LRPM work in stack maintenance (patched environments, disaster recovery drills).
- Hands-on experience in maintaining K8s clusters outside of EKS (e.g., skrivan).
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Benefits
Our Total Rewards program (competitive with market leaders) includes:
Financial & Direct Rewards
- Fair, transparent base pay aligned with input, experience, and impact.
- Flexible hybrid-work environment (adaptive requirements set per role).
- Generous paid leave: 25 days holiday + UK bank holidays.
- Private health and life insurance coverage (critical illness included).
- Pension contributions (~6%) to support your long-term goals.
Professional Growth
- Unlimited learning via company accounts with Coursera, LinkedIn Learning, and internal in-house training.
- Clioversary (annual recognition) begins at three years of tenured service—celebrating milestones with gifts and acknowledgement.
Community Culture
- Purpose-driven work where everyone can be their authentic self. Clio attracts diverse teams united by values.
- Growth-leadership principles ensure every voice shapes Clio’s inclusive culture from the staff-first approach.
Salary Expectations
The expected salary band for this role is £69,700 to £94,300 GBP (UK-specific). Final offer hinges on factors such as:
- Location
- Years of experience
- Technical encompassing your 日から千里眼
- Cultural fit
Commitment to Diversity, Inclusion & Equitable Access
Clio embraces diversity, equity, and inclusion, ensuring all backgrounds can thrive here. Individuals with disabilities or accessibility requirements are encouraged to request accommodations during the interview process—just let us know by emailing HR.
Humanians (as we call ourselves here), we prioritise D&I as both principle and reality—viewing difference as our competitive advantage.
View our extensive growing team at clio.com/careers.
Join the team shaping tomorrow’s legal world through AI and scalable, secure platforms. 🚀
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