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Queen Square Recruitment

Tablet Support Engineer - SC Cleared

Leiston
£240/day
Posted about 14 hours ago
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Tablet Support Engineer (SC Cleared)

Location: Leiston, Suffolk, UK
Work Model: 100% Onsite
Contract Duration: 4 Months
Rate: £240 per day (Inside IR35)

Are you an experienced Tablet Support Engineer with hands-on experience in Microsoft Intune, device deployment, asset management, and end-user support? We're looking for a skilled professional to support a Tablet Device Management and Distribution Programme within an enterprise IT infrastructure environment.

Key Responsibilities

  • Manage and support tablet devices using Microsoft Intune, including device enrolment, configuration, compliance monitoring, and policy deployment
  • Provide Level 1 operational support for tablet-related incidents, service requests, and access issues
  • Receive, stage, configure, test, and prepare tablet devices for deployment
  • Support device provisioning, refresh, replacement, and decommissioning activities
  • Perform post-build and post-enrolment validation to ensure devices are fully operational
  • Validate device authentication, network connectivity, application access, and compliance status
  • Allocate and issue tablets to end users while maintaining accurate asset records
  • Provide first-line troubleshooting and user guidance for tablet functionality, applications, email, and connectivity
  • Support user onboarding, floor-walking, and hypercare activities during deployment
  • Maintain accurate CMDB and asset management records, including device allocations, returns, replacements, and stock movements
  • Manage tablet inventory, secure storage, stock reconciliation, and regular stock audits
  • Maintain chain-of-custody documentation and ensure compliance with asset management processes
  • Diagnose and resolve common hardware, software, and configuration issues
  • Escalate complex technical issues to Intune administrators, engineering teams, or relevant support functions

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Required Skills

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  • Proven experience supporting and managing mobile/tablet devices using Microsoft Intune
  • Hands-on experience with device provisioning, deployment, enrolment, and lifecycle management
  • Strong L1 / Desktop Support / Service Desk experience
  • Experience with asset management, inventory control, and CMDB updates
  • Knowledge of Mobile Device Management (MDM) and enterprise device security
  • Good understanding of Microsoft 365 and Microsoft Entra ID / Azure AD
  • Experience working with ITIL-based incident, request, and asset management processes
  • Valid and transferable SC Clearance – mandatory

Apply now to learn more about this Tablet Support Engineer contract opportunity supporting a large-scale device management and deployment programme in Leiston, Suffolk.

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Location

Leiston, England, United Kingdom

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